PRE-CONFERENCE WORKSHOPS & ACADEMIC FORUM | Wednesday, October 26th |
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Join us for an optional day of workshops and thought-provoking discussion around the latest in academic research and ideas.
To learn more about the 2011 Academic Forum, please click here.
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| 9:00 - 9:30
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Welcome Remarks
Tim Cummins CEO, IACCM Rene Franz Henschel Department of Law, Aarhus University, Business and Social Sciences Denmark |
| 9:30 - 3:00
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Presentation of Papers (Lunch Served at 12:00)
For details of current submissions, please click here
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| 1:00 - 3:00
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Workshop A: Synergy Between Contracts & Sourcing
What are some of the measures of good contracting that you have used within your company? What do you understand the key indicators
of good sourcing practices to be? During this workshop you will learn the importance of symmetry and synergy: outing both sides
together.
- Review the history of phased to contract transformation
- Balance cost of negotiating with real risk
- Discuss customer satisfaction under a reasonable risk profile
Dave Barton Director of Contracts, Agilent Technologies |
| 3:10 - 5:10
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Workshop B: Finding Added Value in a Commercial Negotiation: The Creation of Trust
According to studies by the Copenhagen Business School, businesses are forfeiting as much as 42% of the total value of the
transaction because both sides fail to bargain for hidden variables— which may allow for an alternate solution that enhances
the relative value of the transaction for both parties.
The point is not that a perfect compromise may be found in any negotiation, but without being open and honest about ones needs and
underlying motivations, it's difficult to get past the gridlock.
- Redirect your energy to trust, honesty, and fair dealing
- Leverage the differences between you and them
- Cooperate to reduce risk and improve the utilization of resources
- Negotiating for a piece of the non-visible value to come away from the table with a greater percentage than originally expected.
Keld Jensen CEO, MarketWatch Centre for Negotiation A/S |
Workshop C: IMPACT! What Difference Do You Make?
Consider This: The current economy dictates that your expendability, right NOW in this moment, is directly tied to the Impact that
you're having on your organization and, ultimately, on your customer or end user.
The people who are keeping their jobs, getting recruited, receiving promotions, and earning bonuses are fewer in number, but more
distinguishable than a few years ago.
They are the ones whose presence and performance has such a high positive Impact on their organization that they have almost become
indispensible. They are the ones who understand that 'who' they are impacts everything they do. Even in business.
- To explore the correlation between who you are, and your impact on your organization and your customer or end user
- To demonstrate how your daily activities have impact and influence on your organization's vision, mission, and goals
- To explore how acting more authentically will encourage others to follow you with passion, pride, and purpose
- To examine the concepts of potential, purpose, passion and the impact they have on your engagement at work and in your life
Your Impact is the answer to the question:
WHAT DID YOU COME HERE TO DO & ARE YOU GETTING IT DONE?
Nancy Solomon Acclaimed Speaker, Coach, Author |
| 5:30
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Evening Reception for Academic Forum and Workshop Participants Only
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MAIN CONFERENCE GENERAL SESSIONS | Thursday, October 27th |
| 8:30 - 9:00
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Welcome Remarks & State of the Nation
Setting the stage around our 4 Key Themes - Risk, Compliance, Transformation & Innovation.
Tim Cummins CEO, IACCM |
| 9:00 - 10:00
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Negotiation Best Practices in a Global Marketplace... for Sales & Procurement
We all know that negotiating based on the experts' proven research - negotiation best practices - provides big bottom
line benefits to large global organizations. That's why we spend significant resources on negotiation training, including focusing on
how different cultures approach this critical process.
But how do we actually ensure our front-line negotiators put these strategies into practice?
Our expert panels of sales and procurement professionals will share their insights and experiences in how they:
- Identify, implement and improve negotiation best practices
- Assess and address cultural, technological, training, and other issues that impact the implementation of negotiation
best practices
- Manage negotiation teams and ensure they effectively coordinate best practices strategies in a global environment
Panel Moderator
Marty Latz CEO, Latz Negotiation Institute & Expert Negotiator Planning & Management Software
Sales Leaders
Dave Barton Director of Contracts, Agilent Technologies Kelly Jurgens SVP - Enterprise Payment Strategies, SunTrust Banks
Procurement Leaders
James Fason Assistant General Counsel, SunTrust Banks, Inc. Eric Beylier VP/CPO - Head of Global Supply Chain & Procurement, Tetra Technologies Jeanette Nyden Negotiation Strategist, Corporate Trainer and Co-author of The Vested Outsourcing Manual |
| 10:00 - 10:15
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Speed Networking Session: 5 New Connections in 15 Minutes
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| 10:15 - 10:45
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Networking Break
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| 10:45 - 11:30
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Panel Discussion
Industry Perspectives on the Future of Contracting (What Are the Similarities & Differences)
Panel Moderator
Roselle Harde Senior Director, North America Contract Management, Accenture
KB (Monu) Iyappa Executive Vice President - Legal, GMR Energy Douglas Worthington Senior Counsel, Bristol-Myers Squibb |
| 11:30 - 12:15
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Change Management: Organizational, Power, Processes & Policies
With CEOs and procurement executives under great pressure to contribute to the bottom line on Operating and Capital Expenditures,
a major procurement transformation may be a necessary change for many companies. Such a journey is challenging but worth it. During
this presentation, we will explore and discuss one simple game theory addressing a few fundamental questions:
- Organizationally, should supply chain & procurement report to CEOs, CFOs, COOs, Shared Services, etc…?
- Getting the facts: how important are spend management processes and tools?
- What is more important? Communication, experience, expertise, education or professional networks?
- Suppliers and contracts: how strategic are supplier relationships and contract performance reviews?
Eric Beylier VP/CPO - Head of Global Supply Chain & Procurement, Tetra Technologies |
| 12:15 - 1:15
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Lunch
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| 1:20 - 2:00
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STREAM SESSIONS BEGIN
Choose between the following:
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GENERAL SESSIONS
Articulating the Value of Contract Terms: How To Communicate What You Create
Chair: Paul Mallory, VP, Training & Development, IACCM
Sharing a real life success of an organization making the transition from operational to strategic contracting.
David Chameli Associate General Counsel, Sears Holding Brad Peterson Partner, Mayer Brown LLP
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HEALTHCARE/PHARMA
Group Discussion: Innovating your Contracting Approach
Chair: Patti Dailey, Director, Contracting, Roche
A facilitated working session to share and brainstorm innovations to achieve:
- Reducing rules and bureaucracy
- Increasing the organization's ability to take risks
- Making and managing better customer relationships
Pete Maniago Director, Contract Strategy and Operations, Diabetes Care, Roche Elyse Viola Director, Program Management Office, Roche
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OIL & GAS
Group Discussion: Safety & Operational Risk
Chair: Jim Bergman, VP Training, IACCM
During this interactive session we will discuss the ways in which supply chain and contracting can bring value and
improve overall safety.
Moderator:
Alan Schenk VP Common Process, Contracting and Compliance, BP Exploration and Production
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| 2:05 - 2:45
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STREAM SESSIONS CONTINUE
Choose between the following:
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GENERAL SESSIONS
Trends in Pricing: Financial Modeling and Analysis
Chair: Paul Mallory, VP, Training & Development, IACCM
Stu Schlachter Manager, Pricing Programs and Competencies, Rockwell Automation
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HEALTHCARE/PHARMA
Contracting for Strategic Advantage
Chair: Patti Dailey, Director, Contracting, Roche
Healthcare organizations today are challenged by rapid change, dynamic cost structures, and volumes of increasingly
complex contracts. To improve profitability in face of rising medical care and material costs, organizations must take
a new approach to driving strategic advantage.
- Discuss the current weaknesses in the health care commercial practices
- Gain control and manage beyond the T&C of agreements with payers and insurance network organizations
- Demonstrate compliance with a range of regulations, including HIPAA
- Leverage automated capability
- Balance between risk and operations expediency
Daron Whisman Director of Financial Services Supply Chain, Memorial Hermann Healthcare System
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OIL & GAS
Improving Safety & Value Creation Through Integration of Key Procurement & Supply Chain Processes –
The BP Story
Chair: Jim Bergman, VP Training, IACCM
During this session, Alan Schenk will cover discussion in the following areas: category management, contracting,
supplier quality management and contracting safety.
Alan Schenk VP Common Process, Contracting and Compliance, BP Exploration and Production
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| 2:50 - 3:30
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STREAM SESSIONS CONTINUE
Choose between the following:
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GENERAL SESSIONS
Collaborative Risk Management
Collaborative Risk Management is an alternative to 'pushing as much risk on your counterparty as possible'.
Shared risk allocations are developed that consider the ability of each counterparty to control and to bear the risk.
A wide range of treatment and transfer options are considered, including those that require joint or coordinated efforts.
This session will cover the following two areas:
- An overview of Collaborative Risk Management
- Costing and Pricing Risk Allocations
- Selected examples of how companies have successfully implemented this approach
Bob Endres Partner, Synaptic Decisions
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HEALTHCARE/PHARMA
Group Discussion: Health Care Reform
Understanding today's landscape and what the future may hold/implications to the health care providers and vendors
Kathleen Claessens Director, Federal Health Policy, Legislative & Reimbursement, Roche Diagnostics
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OIL & GAS
Group Discussion: Tripping On a Dollar to Pick Up a Dime: How Much Can You Squeeze Suppliers Before You Start
Damaging Quality & Safety?
- The compromise between savings and safety
- Losing sight of the big picture?
- How do you find the right balance?
Eric Beylier VP/CPO - Head of Global Supply Chain & Procurement, Tetra Technologies
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| 3:30 - 4:00
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NETWORKING BREAK
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| 4:05 - 4:45
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STREAM SESSIONS CONTINUE
Choose between the following:
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GENERAL SESSIONS
Smart Partnerships: Developing the Optimal Relationship Between Legal and Compliance and
the Purchasing Function
Chair: Paul Mallory, VP, Training & Development, IACCM
Smart partnerships are essential in today's business environment. Businesses need materials, supplies and services to
support their operations. Effective leaders know how to manage the interrelationships between the legal and compliance
functions as well as the purchasing function that enable winning partnerships. This session will explore some things to
consider when developing optimal relationships including:
- Why is Purchasing important?
- What are some of the key regulatory and legal requirements when purchasing?
- What are the key elements the purchasing function needs to address that enable smart partnerships?
Rose Gazarek Director, Government Compliance, OCEUS Networks
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AEROSPACE & DEFENSE
Group Discussion: Offsets/Countertrade/Industrial Participation - What Does It All Mean to My Company?
Chair: David Broadbent, Senior Director, International & Strategic Pursuits, Raytheon
During this panel we will discuss current trends as it impacts Aerospace & Defense products. We will highlight the
ways to turn Offset into an opportunity.
- Are you prepared properly when bidding projects with Foreign countries/companies
- What are the 'experts' saying?
- Are 3rd party providers the best solution?
- Discussion in innovative industrial participation solutions
- What opportunities does Offset present BOTH in the Defense and Non-Defense sectors?
Stephen Murphy Vice President, Contracts - Integrated Defense Systems, Raytheon Company
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AUTOMATION & TOOLS
Group Discussion: CLM Real World Implementation
Chair: Russ Edelman, President & CEO, Corridor Consulting
Hear seasoned practitioners and experts share their best practices for a successful implementation and then break out into
groups discussing the following;
- Common issues and ways to overcome – change management
- When in document automation overkill – criteria for document automation and technology vs. discipline
Chair:
Russ Edelman President & CEO, Corridor Consulting
Ashif Mawji President and CEO, Upside Software John Busch Senior Director of Contract Management, Health Care Services Corporation
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| 4:50 - 5:30
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STREAM SESSIONS CONTINUE
Choose between the following:
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GENERAL SESSIONS
Building Internal Operations for the Future
Chair: Paul Mallory, VP, Training & Development, IACCM
Economic pressures combined with greater
demands for increased speed, global
operations and shifts in business culture will
all impact how companies interact and
contract. Your internal operations must
balance meeting the needs of today while
building to support a changing future. This
session explores how your processes, use of
internal and external resources, and
technology must create new efficiencies and
provide data to drive fact-based decisions.
Nancy Jessen Managing Director, Huron Consulting
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AEROSPACE & DEFENSE
Group Discussion: Working Under Various Export Regulations - US, UK, NATO
Chair: David Broadbent, Senior Director, International & Strategic Pursuits, Raytheon
During this panel we will discuss current trends in military products and strategies for export and import planning.
Stephen Murphy Vice President, Contracts - Integrated Defense Systems, Raytheon Company
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AUTOMATION & TOOLS
Group Discussion: CLM Adjacent Technologies
Overview & Case Studies
Chair: Russ Edelman, President & CEO, Corridor Consulting
How to work with technologies that complement and/or integrate with CLM technologies
- CRM
- Case Management
- ERP Systems
- E-Signature
- Non-Standard LoB System
Zafar Khan CEO, RPost
Jason Lemkin VP, Web Business Services, Adobe
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| 5:35 - 6:15
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STREAM SESSIONS CONTINUE
Choose between the following:
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GENERAL SESSIONS
Communicating Contracts in Split Seconds
Using Visualization Tools to Make CEOs Pay Attention
Milva Finnegan Finance Manager, The Boeing Company Helena Haapio Contract Coach, Lexpert Ltd & Author, Proactive Law for Managers
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AEROSPACE & DEFENSE
Beyond the Negotiation of the Terms and Conditions: The Role of Risk Management Across the Whole Contract
Deliverable & Interpretation
Stephen Beeching VP Commercial, Cobham Avionics and Surveillance
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AUTOMATION & TOOLS
Group Discussion: Contract Collaboration - How It Parallels Many Social Networking Trends
- Information sharing
- Collaboration defined
- External and internal and how these differ
Russ Edelman President & CEO, Corridor Consulting
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| 6:10
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Closing Remarks
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| 6:30
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Reception
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MAIN CONFERENCE GENERAL SESSIONS | Friday, October 28th |
| 8:45 - 9:00
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Welcome Remarks
Tim Cummins CEO, IACCM |
| 9:00 - 10:00
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BEYOND BRAND™ The 5 Emerging Trends Revolutionizing The Way You Work In The World (In This Time of Epic Change)
50 years from now, After the chaos...After the exodus...After the transformation... What's next? Everything that matters.
This provocative and compelling keynote will do more than merely speculate; it will provide remarkable research and insight into:
- The 3 most significant trends in the global workplace in the second half of this millennium
- What your manager is unwilling to talk about
- The paradox of human relations
- What happens when quantum physics, economics, politics and religion contradicts everything you've been taught about doing business
- The tools you'll need to bridge "that's the way we've always done it" with what you'll need to know to succeed in the future
Nancy Solomon Acclaimed Speaker, Coach, Author |
| 10:00 - 10:45
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Panel Discussion: The Role of Ethics, Fairness and Morality in Contracting
Moderator:
Keld Jensen CEO, MarketWatch Centre for Negotiation A/S
Ditka Reiner CEO, Reiner Associates Gay Gordon-Byrne President, TekTrakker |
| 10:45 - 11:15
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NETWORKING BREAK
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| 11:15 - 12:00
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Driving Re-Establishment of Commercial & Contract Management Disciplines in 140+ Countries At the Same Time
- Discuss the cultural challenges
- Determine what to and what not to align around the globe for measurable results
- Hear why Ericsson took this approach
Erik Nordling Program Director, LM Ericsson |
| 12:00 - 12:40
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Stream Sessions Begin
Choose from the following sessions:
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GENERAL SESSIONS
Proactive Law for Managers: A Hidden Source of Competitive Advantage
Chair: Diane Homolak, Director for Americas Legal Quality and Operations, HP
If you mention lawyers and the law to some managers, the first things that come to mind are litigation, regulation, and
risk mitigation.
But it doesn't have to be that way. Your contracts are not only legal tools but are also management tools, and your
contracting process can become an important source of competitive advantage when you shift from a reactive mindset to a
proactive one.
In this session, IACCM members and authors George Siedel and Helena Haapio discuss how to revolutionize your
business strategies related to law and contracts. Their new book titled Proactive Law for Managers: A Hidden Source of
Competitive Advantage* includes a practical plan that contract and commercial managers as well as lawyers can use to achieve
business success in a variety of areas, including contracting practices, intellectual property, and retaining the best talent.
George Siedel Professor, University of Michigan & Author, Proactive Law for Managers Helena Haapio Contract Coach, Lexpert Ltd & Author, Proactive Law for Managers
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BREAKOUT ALTERNATIVE
Group Discussion: What the Future Holds for Public Sector
Chair: Gianmaria Riccardi, European Commercial Director, Cisco
With all branches of Government facing radical shifts in public spending over the coming years, what impact will
this have on the role of public sector/government procurement?
During this session we explore a Canadian perspective on
procurement complexity experience against the backdrop of earlier ICCPM collaborative work around the
'Conspiracy of Optimisim - Why Mega Projects Fail'. The session will then look to the future through the lens of
the international task force report 'Complex Project Management - Global Perspectives and the Strategic Agenda to 2025'
new approaches to service delivery and the need for better structured commercial strategies.
Ian Mack Director General (Land & Sea), Canadian Department of National Defense
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TECHNOLOGY & OUTSOURCING
Panel Discussion: Vendor Risk Management
Chair: Katherine Kawamoto, VP Research & Advisory Services, IACCM
Today's global economy has resulted in more complexity and risk. Evaluating this risk of trading relationships
(suppliers, customers, sub-contractors, alliance partners) is paramount.
During this interactive session you will learn how to prepare for and mitigate risk as well as score vendors on business
conduct risks like product liability, breach of contract, human rights and environmental harm.
Richard Cellini CEO, BriefcaseData Jean Kinney Associate Director Corporate Purchases, Procter & Gamble
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| 12:45 - 1:45
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LUNCH
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| 1:45 - 2:25
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STREAM SESSIONS CONTINUE
Choose between the following:
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GENERAL SESSIONS
Using KPIs to Achieve Customer Satisfaction/Loyalty via a Supplier -
Success is Rooted in Impactful KPIs and Remedies with Bite!
Chair: Tim McCarthy, Director, Contracts & Pricing, Rockwell Automation
This presentation will provide realistic guidance in and discussion about client-centric business via incisive KPIs,
material breach of which would effectively 'bite'. We will discuss:
- Developing optimum KPIs to measure and manage outsourced production / services quality
- Negotiating strategically to secure provider agreements with enforceable KPIs to realize quality outcomes
- Utilizing vehicles to avoid the 'bite' of SLAs and to sustain and to increase quality production/services
James Fason Assistant General Counsel, SunTrust Banks, Inc. Kelly Jurgens SVP - Enterprise Payment Strategies, SunTrust Banks
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BREAKOUT ALTERNATIVE
The Profession's Never Ending Search for Simplified Terms & Conditions
Chair: Gianmaria Riccardi, European Commercial Director, Cisco
For decades the Contracts profession has
pursued simplifying terms and conditions
without ever moving the needle in the annual
IACCM survey on most negotiated terms. Is
there no way to move the focus of
negotiations to a more productive and
meaningful discussion?
- Explore concrete steps your organization can
take to finally streamline your standard
agreement
- Hear suggestions for dealing with the
internal and external change management
issues
- Discover the real obstacles to simplicity in
contracting and how to tackle them for your
organization
Diane Homolak Director for Americas Legal Quality and Operations, HP
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TECHNOLOGY & OUTSOURCING
Cloud Computing & Contracting
Chair: Katherine Kawamoto, VP Research & Advisory Services, IACCM
There's a lot of buzz about cloud computing. However, what it means to you or your client's businesses may not be what
it means to others.
If your business is moving, as many businesses are, into using cloud computing to run business critical
applications and host business sensitive data, you will be negotiating and/or drafting a contract to address numerous cloud
computing legal, business, and technology issues. Although the parties may not title the agreement "Cloud Computing Contract",
how the parties to these contracts define "cloud computing" deliverables in the context of a specific transaction will impact
the risk allocations and liabilities of the parties.
Tanya Forsheit CIPP, Partner, INFORMATIONLAWGROUP
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| 2:30 - 3:10
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STREAM SESSIONS CONTINUE
Choose between the following:
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GENERAL SESSIONS
Impact of Different Legal Traditions on Contract Management
Chair: Timothy McCarthy, Director, Contracts & Pricing, Rockwell Automation
There are sometimes fundamental differences between legal traditions, e.g. between Common law and Civil law, on issues
like contract formation, interpretation, good faith, warranties and liabilities. These differences may affect the parties'
obligations and remedies. But does these differences also affect the way contract management is conducted in different
jurisdictions? Should there be any difference at all?
This presentation will highlight some of the most important differences that may or may not affect contract management,
and will be highly interactive in order to include the experience from the audience on these important issues.
Rene Franz Henschel Department of Law, Aarhus University, Business and Social Sciences Denmark
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BREAKOUT ALTERNATIVE
Electronic Signatures and Contracting
Chair: Gianmaria Riccardi, European Commercial Director, Cisco
Contract managers have always had a lovehate
relationship with electronic signatures.
Many have appreciated the convenience, yet
have expressed concerns about compliance.
Today electronic signature applications have
matured to the point where the question is not
“should we use a signature application?”, but
rather “why aren’t we using a signature
application?”. See how both fast growing
social media companies like Facebook,
Groupon and Pandora, as well as traditional
companies like Aetna and Cigna are leveraging
signature applications to make it easier to
conduct business in the cloud with customers
and partners.
Jason Lemkin VP, Web Business Services, Adobe
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TECHNOLOGY & OUTSOURCING
Panel Discussion: Outsourcing - Evaluating Your Options
Chair: Katherine Kawamoto, VP Research & Advisory Services, IACCM
During this discussion we will hear varying perspectives on the following; traditional outsourcing,
offshoring options, vested outsourcing and mixed models.
Jeff Russell Project Manager, Duke CIBER Kate Vitasek Author, Vested Outsourcing KB (Monu) Iyappa Executive Vice President - Legal, GMR Energy
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| 3:10 - 3:40
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NETWORKING BREAK
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| 3:30 - 4:20
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STREAM SESSIONS CONTINUE
Choose between the following:
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GENERAL SESSIONS
Corporate Governance in Contract Lifecycle Management
Chair: Timothy McCarthy, Director, Contracts & Pricing, Rockwell Automation
In today's corporate world, contracts play a critical role. Given the impact of the terms of contract on legal-financial &
brand value aspects of a company, structuring and executing a contract smoothly is paramount for an organization.
However, this is easier said than done: especially in large organizations where most of the revenue is
earned from projects and associated work, contracts tend to be extremely complex. And there are multiple stakeholders and high
expectations. Right from the negotiation stage, various internal departments/groups such as legal, finance, sales and delivery
are involved. Contract lifecycle management is difficult not only due to complexity of the contracts, but also due to the
dynamics amongst various departments/units/groups involved.
During this session we will highlight:
- The presence of a strong corporate group at the central level in improving the effectiveness and operational efficiency
in contract life cycle management
- Pragmatic processes with various tools and techniques to bring synergy amongst various groups/departments and align
them to corporate goals
- A good end-to-end risk management framework which provides 'global' visibility of contractual responsibilities
Ketan More Senior Manager, Corporate Delivery Risk Management Group, Infosys
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BREAKOUT ALTERNATIVE
US Government Trends Relative to FCPA Prosecutions
The Impact for US and Non-US Businesses
Chair: Gianmaria Riccardi, European Commercial Director, Cisco
Following the 2009 lull, FCPA prosecutions are on the upswing with more than $1.7 billion in penalties assessed in 2010.
Unlike the past, most of the new cases involved non-U.S. companies, particularly those whose home nations have been less than
aggressive in enforcing corruption laws. At the same time, the U.S. government has pursued enforcement actions in industry
sectors with aggressive techniques including stings, prosecutions of individuals and an expansive interpretation of corporate
liability.
Steve Liccione, a former federal prosecutor, will review these trends and look ahead to see how they and the UK's 2010
Bribery Act impact the way companies conduct business globally. The FCPA now has statutory company and businesses need to
adapt to these developments.
Stephen Liccione Director Corporate Compliance, Johnson Controls, Inc.
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TECHNOLOGY & OUTSOURCING
Developing the Professional Contracting Competency
Chair: Paul Mallory, VP, Training & Development, IACCM
During this session you will learn about;
- People development for skills; gap assessment, planning, and closure through competency development
- Knowledge acquisition; professional associations (e.g. IACCM), on-line community development, certifications
(e.g., addition of key personnel to our worldwide professional network)
- Progressive job assignments, facilitative mentoring, networks and communities of practice
Tom Crimi Global Learning & Development Manager, Chevron Paul Mallory VP, Training & Development, IACCM Michael Greener Senior Director, Training & Development, Oracle
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| 4:10
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CONFERENCE WRAP-UP & CLOSING REMARKS
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