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18 Mar 2003  |  Viewed 657 times

Library Home > Sourcing & Procurement > Outsourcing / Offshoring

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Benchmarking Begins with the Contract

Author: Bill Deckelman

Benchmarking is one of a number of tools used by outsourcing customers to maintain flexibility in their long-term outsourcing contracts. In recent years, including benchmarking provisions in outsourcing contracts has become a common practice.

 
 

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