IACCM Capability Maturity Model

The IACCM Capability Maturity Model identifies the characteristics defining world class performance and provides the capability to assess the status of commercial contracting functions. Organizations that use this model are able to rapidly identify how they currently relate to global standards and map out a change programme relevant to their business.

Led by IACCM Board Member Tim McCarthy, the IACCM Capability Maturity Model was developed by a cross-industry, international team of practitioners and experts, who used 6-Sigma experience and techniques in the underlying design. The team developed a tool that enables rapid and accurate assessment of both buy side or sell side process performance. Addressing nine business dimensions, its focus is on the alignments that are driving business outcomes in market or supplier selection, terms and offerings alignment and outcomes. A unique feature of the IACCM on-line tool is that results are immediately benchmarked against a portfolio of similar companies and processes, enabling valuable insights on competitiveness and the areas for priority improvement.

The methodology and associated tools have been tested and validated by more than 200 senior professionals and managers from more than 15 countries, to ensure their ease of use and that they generate accurate results. These initial users also provided the core set of benchmarking data, that enables future users to benefit from immediate comparative performance data (the on-line tool means that the benchmark data continues to grow in its size and scope).

Primary users to date have been assessing their overall contract, negotiation and contract management procedures ('Commitment Management'). To support this assessment, IACCM has developed a fast and accurate offering that enables rapid movement through assessment, validation and improvement planning. The goal is to support generation of a documented process improvement plan within 30 days.

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