IACCM Research Library

Industry benchmarks have consistently shown the benefits that flow from contract management software applications. In a recent survey, more than 60% of those implementing declared themselves 'satisfied' or 'very satisfied' with the outcome. Yet analyst forecasts have proven optimistic and in recent times have been subject to significant scale-back, leading s...

The purpose of this guide is to analyse the return of local authority delivery to in-house providers.  Our approach has been to ask fundamental questions about insourcing that will be of interest to practitioners and policymakers. What services are being insourced? Why are they being brought back in-house? What are the benefits of doing so?  Our research answers these quest...

The option of engaging in business overseas is more readily available than ever before, in part because of the evolution of the internet, faster international shipping, and instantaneous communication. With this increased access and growth in global partnerships across sectors, a greater need arises for agreements that memorialize collaborators' commitments, responsibil...

Our research project reveals some important facts about pricing management with account management professionals: - Pricing capabilities are critical to prepare account management professionals for pricing and value management situations and discussions. This finding is consistent with recent research studies in the field of marketing and pricing capabilities. Firms that de...

The Data Security Survey was conducted in September 2011 and drew input from 73 participants across a wide range of industries and regions. IACCM conducted this study to investigate how companies are addressing data/privacy breaches. The study identified how frequently organizations review data privacy and security processes and procedures, who conducts the reviews, the kin...

The State of Outsourcing in 2011: Key trends and dynamics The State of Outsourcing in 2011: “Next” Outsourcing Practices From Tools to real Outcomes: Demystifying the Value of Analytics Interactive Discussion

As this fourth edition of The Global Innovation Index (GII) 2011 goes to the press in the second quarter of 2011, the global economic recovery is strengthening in most parts of the world. With the global economy forecasted to grow at a rate of more than 4% in 2011, innovation is coming into its own as an essential element of resilience as economies aim to sustain their grow...

In its 10th annual survey of the most frequently negotiated terms and conditions, IACCM once more reveals that business contracts are constraining the value that can be achieved from high-performing relationships. For the first time, the study also identifies the most common sources of failure in contract outcomes and this indicates the potential value that could come from ...

IACCM recently partnered with The MPower Group to undertake a survey that looks at current 'state of the art' in buyer / supplier relationship management. The goal of the survey was to develop a deeper understanding of the extent to which companies are achieving better integration with their trading partners and what 'next practices' are emerging that will s...

With all branches of Government facing radical shifts in public spending priorities over coming years, IACCM wanted to understand what impact this will have on the role of Public Sector/Government procurement. There is little question that spend management will become far more critical, but the quality of supplier selection and management may be the area of greatest importa...

Since the tragic events of September 11th occurred, there has been an increased focus on being prepared for different types of security threats and disruptions. The U.S. and other developed nations anticipate more criminal and terrorist activities in terms of turning transportation assets into weapons. These transportation assets are critical components of every company'...