Posted December 10th, 2007 by DCT The IACCM Web site has a fine article by James P. Groton, "Zero disputes? Collaboration lessons that businesses can learn from the construction industry." It's about how the construction industry, one of the most adversarial in the world, often does projects with zero disputes by using tools "to prevent, control and manage problems before they turn into disputes." Coincidentally, one of the contract riders I've been developing provides pretty much the same tools as described by Mr. Groton. The rider's provisions are based on my own experience negotiating - and sometimes litigating - technology contracts.
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