Apttus. It's very easy to implement, yet highly configurable. So it's ready to go with basic configuration out of the box for smaller or less complex contract management needs... yet fully configurable, being 100% native to Salesforce, to handle the most complex requirements and processes. And while it leverages and enhances a company's existing investment in SFDC, a non-SFDC company can take full advantage of Apttus, as it's essentially turnkey for any business (meaning all licensing and support can be done directly through Apttus). Many companies lately have been turning to Apttus after failed attempts to implement other "leading" systems.
Symfact and a limited number of other CLM products are scalable for small, medium, or large installations. So the ability to scale to thousands of users and/or tens of thousands of contracts/documents is not always the case for some vendors so ask for some examples from the vendors on the various installations they have done in the past.
What you will find with Symfact is every client, regardless of the size is equally important to us; all of our clients get the same high level of support. We recognize that many global customers want to start small to prove out the system or to just gradually rollout a new way of doing business as a change management strategy. Our standard implementation methodology is based on moving only as fast as the organization is able to handle the change.
For a global or enterprise wide type implementation you need to look for a CLM system that is capable of not only handling multiple currencies and languages, but one that is able to incorporate different processes for different countries/regions. The meta-data on a Contract or Customer/Vendor Record that is needed in one country may be significantly different that that in another country. So the level of configuration(without a high cost and without any core code changes) is absolutely essential for the more complex rollouts. I would encourage you to talk to the various CLM vendors and see which ones are interested in talking to you if the deal size is small and also ask them to show you real life examples of how they have configured their application for global or enterprise wide implementations.
If you would like to discuss this further please do reach out to us.
If you use the search term "RFP" in the IACCM Library you'll find a template for CM automation tools. It is rather extensive but could be pared down to meet your needs.
• Orbitz Worldwide, LLC
Katherine - thanks for the quick reply!
Hi Suzanne, we have a great generic CLM RFP template that you might find useful. If you can send your corporate email address to me at firstname.lastname@example.org I would be happy to send it to you and you can use whatever pieces out of it that suit your needs.
Feel free to reach out to me. I don't know what you looked at so far but I'd be happy to share additional options that we are aware of.
You may be struggling with a common issue, that no one system actually covers the range of activities you would like addressed. Many organizations end up with more than one system as a result,
It is hard to make suggestions without knowing what functionality most matters and why you feel the current system is inadequate. Perhaps you could expand a little
• Home Services Lending
I agree that a common issue is deciding what aspect of contract management is most important to you before deciding on a solution. While many solutions do not meet every need desired, they also offer functionality you may never use. So, my suggestion is to consider what your high level requirements are as well as your detailed business requirements and then solution to build or buy from that. Integration of multiple systems may be an added difficulty so I would caution you to understand your workflow before deciding as well.
Deciding on software by the no. of customers, I believe, is not the right thing, different software suit different business process.
With my experience, any software configure your business requirements on complete, interface with you current data base and the available physical support are key points for your selection.
• 8over8 Limited
Why don't you take a look at ProCon offered by 8over8 Limited.
ProCon is a web based platform designed to help plan, manage and execute your contracts in accordance with your organization's best practices.
Used globally by the majority of major operators such as Shell, BP, BG, Chevron, Santos, Inpex, Woodside, Nexen, Husky to name a few.
check out: www.8over8.com
• Apttus Corporation
For sake of transparency, I've recently joined Apttus as Senior Director and Legal Counsel. However, prior to that, I was a 'vendor agnostic' consultant for 10 years and am certified on systems like Emptoris, Selectica and Apttus. I've helped companies with selection and implementation of a variety of systems in the market and am happy to discuss my experiences and reasons why I've decided to stake my career on a specific vendor (as significant or more than staking a project decision on a particular vendor/product). Feel free to email me at email@example.com
You might want to check out a company called Briefcase Analytics. Richard Cellini has been a past IACCM ATE and conference speaker. His company provides services you might find helpful.
I'm currently looking at D&B's Portfolio Risk Manager product. Is that the D&B product you're currently using or is it another one (eg. Hoover's, DNBi, etc.). I'm interested in your opinion of D&B and why you're looking at some other providers?
There is of course a benefit if you are already using Ariba for spend management - at least that is true for your procurement contracts. But we found the functionality of this offering very limited and really designed mostly for commodity contracts, also much stronger for products than for services. It did not seem to offer much for our sales contracts, which are often including services and have some customization of terms. We finished up needing two systems; we are hoping one day SAP will produce an effective module which will allow us to have just one CM system.
Hi Souad, we are currently rolling out Ariba, linked to SAP for payment. Whilst I recognize the benefits for commodity contracts providing detailed visibility into the company's spend, I cannot say the same for the Contract Management part of it. We are forced to use it but Ariba does not offer us any value for complex services contract management. We have to double handle information (reports, contract documents, correspondence, etc). It becomes just a storage for all correspondence,variations, etc. For our major services contracts Ariba has no flexibility to build in the payment schedules which are quite complex. My timeframe for a contract award approval via Ariba has significantly increased from about 4 days (paper based) to 20 days. Despite having iPad and mobile phone capability to approve contract recommendations people forget to approve despite numerous email reminders. I believe there are better contract management alternatives in the market.
You might try looking at SciQuest's Contract Director offering. It allows you to manage all types of contracts; buy-side, sell-side and non-monetary, in the same system. It also interfaces well with SAP to exchange supplier, commodity and spend info. Seems to work equally well for both commodity and services type contracts.
You may find solutions used in an industry like oil and gas are a potential fit. Perhaps explore 8over8 - though this is project-oriented. Sharepoint can offer you an adaptable solution, which may integrate well with other areas of the business (if they use Sharepoint). By all means get in touch (firstname.lastname@example.org) and we'll be pleased to discuss your requirements and make relevant suggestions.
• DSS Silkeborg A/S
I am currently working on a Sharepoint (SP) solution for our companys integrated system. We are currently using SP but not in relation to contract management or any remote legal way.
I was wondering if anybody have some inputs or ideas on where to look for ideas or ways to setup SP and with with it in this way
• Petrofac E&C
FIDIC Terms and Conditions for "Design and Build" or "Contruction only" are supposed to be a guideline evolved over many years to be fair to both sides. The reality as far as oil and gas or Construction Contracts in the Middle East or African countries are concerned is that the first level of risk pass on from the Owner or Investor to an EPC Contraactor is one sided and the EPC Contractor has to bear all the risks of non performance such as country specific risks or changes in environment or labour etc.
The second level of Contracts from an EPC Contractor to the Construction Contractor or Supplier is based on market conditions but still, the EPC Contractor has to shoulder a major burden.
In a recent case where we were working in an African country, we were forced to bring in resources like labour at our cost
You might want to begin your search by checking out some of the providers mentioned on the IACCM website under the Supplier Directory. These are providers that have an interest in IACCM and its members. Many of them participate in our events and research.
Check out Emptoris or Ariba or Cobblestone
Thank you, both. Have a great day!
• Ashgreen Business Services Limited
If you haven't found anything yet check out www.ashgreen.co.uk
If you want a simple repository and not all the bells/whistles of a full CLM, try Merrill.