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03 Sep 2014

The future of outsourcing

'Outsourcing is moving backwards; it is tired and outdated'.\r
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'I see no future for the major outsource providers: they have become trapped in out-tasking.'\r
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These are just two of the comments I have recently heard during conversations with experts in the outsourcing field. There is no doubt that many client organizations are questioning the value of outsourcing and that many providers are struggling to make a decent margin. Add to this on-going questions about the integrity of the provider community and there appears to be a volatile mix of negative sentiment.


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