Privacy Policy

IACCM is committed to protecting your privacy, and include it in our Code of Conduct. We have prepared this Privacy Statement to describe to you our practices regarding the Personal Data we collect from users of our services.


Types of Data We Collect    back to index

IACCM collects Personal Data and Anonymous Data from you when you visit our site or when you send us information or communications. "Personal Data" means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any information about you that is associated with or linked to any of the foregoing data. "Anonymous Data" means data that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.

Personal Data You Provide to Us    back to index

We collect Personal Data from you, such as your name, e-mail address, country of residence, zip/postal code, when you register for a membership with us or when you choose to use the various services we provide on our site (e.g. Membership, Webcasts, eLearning Modules, Newsletter, Certification, etc.). We also collect other types of Personal Data that you provide to us voluntarily, such as your work-related information, when you respond to surveys and questionnaires. If you choose to sign up for our pay services, we may collect additional financial data from you, including your credit card number, billing address (including street address, city, state, country, and zip code), and phone number. If you provide us feedback regarding our site or services via e-mail, we will collect your name and e-mail address in order to send you a reply.

In order to improve our services to you, we may ask you to voluntarily complete confidential surveys. We do not ask you to provide us any personally-identifiable data in association with these surveys although we do associate your responses with Personal Data. If you do not wish to participate in a survey, however, simply decline to participate when asked.

Personal Data Collected by Us    back to index

To make our services more useful to you, we may use technological means to collect Personal Data from you, including the Uniform Resource Locator (URL) you just came from, the URL you go to next, your browser type, and your Internet Protocol (IP) address. We also use cookies to collect Personal Data from you about your use of our site or e-mails we send you. You expressly consent to our use of cookies when you use our services.

An "IP Address" is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP address stays the same from browser session to browser session; but if you use a consumer Internet access provider, your IP address may vary from session to session. We track IP addresses solely in conjunction with session cookies to analyze our web page flow.

"Cookies" are small pieces of information that a Web site sends to your computer's hard drive while you are viewing a Web site. IACCM uses both session cookies (which expire once you close your Web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our site. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can disable this function by changing the cookie profile on your computer's web browser. If you disable your cookies, however, you will not have access to member-only sections of this site, which require login. IACCM does not store any Personal Data in cookies on your computer.

Personal Data Collected by Third Parties    back to index

Except as otherwise expressly provided in this Privacy Statement, only IACCM, or BManagement as an agent for IACCM, collect Personal Data through the services provided solely by IACCM; this Privacy Statement applies only to the use and disclosure of Personal Data that we collect while you use our services.

We do not use third party advertising services to display advertisements or links on our sites. However, when you click on such advertisements or links, you will leave our site and go to another site. During this process, a third party (including a third party advertising service that may provide services to an advertiser) may collect Personal Data or Anonymous Data from you, such as the URL you just came from, the URL you go to next, your browser type, and your IP address. Our display of advertisements or links to any other company or site is for your convenience and does not signify our endorsement of such company or site (or the contents of the site). We have no control over, we do not review, and our Privacy Statement does not apply to these other companies, sites, or content, or to any collection of data after you click on an advertisement of or link to a third party.

Use of Your Data    back to index

IACCM uses your Personal Data to provide you with a customized Web experience and to provide services to you. Such services include personalizing your IACCM web page, sending The IACCM Newsletter, processing payments, processing your answers to surveys/quizzes to provide you with tailored information, and sending electronic newsletters and promotional e-mails to you if you have requested to receive such communications from us (as described below). We also use Personal Data to notify you about updates to our services and to respond to your requests.

We may create Anonymous Data records from Personal Data by excluding information (such as your name) that make the data personally identifiable to you. We use this Anonymous Data to perform statistical analyses of users' aggregate behavior so that we may enhance the content of our services and improve site navigation. IACCM reserves the right to use and disclose Anonymous Data to third parties in its discretion.

Disclosure of Your Personal Data    back to index

Except as otherwise stated in this policy, we do not sell, trade, or rent the Personal Data collected from our services to third parties. However, we will share your Personal Data with third parties to charge your credit card (if authorized by you), fill your order, and deliver promotional e-mails. These third parties are required not to use your Personal Data other than to provide the services requested by IACCM. You expressly consent to the sharing of your Personal Data with our contractors and third party service providers for the sole purpose of providing services to you.

If you opt-in to receive communications from us (as described below), we will periodically send you free newsletters and e-mails that directly promote the use of our site or the purchase of our products or services and may contain advertisements for third parties. If you would like to cease receiving these communications from us, you may unsubscribe by logging in to the site and visiting 'My IACCM', or emailing info@iaccm.com

If you send a testimonial to us, we may post it on our site. We will attribute your testimonial to you by posting your title, or first and last initial, or your first name and last initial next to your testimonial on our site.

Regardless of any choices you make regarding your Personal Data (as described below), IACCM may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on IACCM; or (b) protect or defend the rights or property of IACCM or users of IACCM services.

Although we currently do not have a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, "affiliates"), we may in the future. We may share some or all of your Personal Data with these affiliates, in which case we will require our affiliates to honor this Privacy Statement. If another company acquires our company or our assets, that company will possess the Personal Data collected by it and us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Statement.

Control of Your Personal Data

Your Choices Regarding Your Personal Data    back to index

We offer you choices regarding the collection, use, and sharing of your Personal Data. You may proactively make such choices by logging in to the site and visiting 'My IACCM'.

When you become a member of IACCM by registering on our site, we will ask you if you want to receive future communications from us. You may indicate consent to receipt of these communications by checking the relevant boxes during the registration process. Should you decide to stop receiving further communications from us, you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the e-mail you receive, or by going to 'My IACCM'. If at any time you wish to subscribe to any communications from us, you may visit 'My IACCM', or email info@iaccm.com. Despite your indicated e-mail preferences, we may send you notices of any updates to our Terms of Use or Privacy Statement.

Accessing, Reviewing, and Changing Your Personal Data    back to index

You may change any of your contact information in your account online by visiting 'My IACCM'. Note that we may retain changed or deleted information in our archives.

Security of Your Personal Data    back to index

IACCM is committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure.

On most of our sites, IACCM enables the use of Secure Sockets Layer (SSL) technology to provide secure communication over the Internet. SSL can be engaged by choosing to switch to SSL during any interaction in which you enter Personal Data. We also offer industry-standard secured-server transactions that encrypt your Personal Data when collecting your credit card information for online purchases. To verify that you have a secure server connection, look for the locked padlock symbol at the bottom of your browser window or in the URL bar, or check that the URL is prefixed by 'https'.

IACCM has implemented other industry-standard electronic means of protecting your Personal Data. We store Personal Data behind a computer firewall, a barrier designed to prevent outsiders from accessing our servers. We also require you to enter a password to access your account information. In addition, IACCM protects your Personal Data from unauthorized physical access by storing your Personal Data in a controlled facility. Except as provided elsewhere in this Privacy Statement, IACCM limits access to Personal Data in electronic databases to those persons (including employees and contractors) in IACCM's organization who have a business need for such access.

Even though IACCM has taken significant steps to ensure that your Personal Data is not intercepted, accessed, used, or disclosed by unauthorized persons, you should know that IACCM cannot eliminate security risks associated with Personal Data.

Questions Regarding This Privacy Statement

Contact Information    back to index

IACCM welcomes your comments or questions regarding this Privacy Statement. Please e-mail us at: info@iaccm.com

For your information, IACCM's head offices are located at: IACCM, 90 Grove Street, Ridgefield, CT, 06877 USA.
You can also contact us by phone on +1 203 431 8741.

Dispute Resolution    back to index

If you believe that IACCM has not adhered to this Statement, please contact IACCM by e-mail at info@IACCM.com. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation. If you and IACCM are unable to reach a resolution to the dispute, you and IACCM will settle the dispute exclusively under the rules of the American Arbitration Association (www.adr.org).

Changes to This Privacy Statement    back to index

We may amend this Privacy Statement from time to time. If we make material changes in the way we collect, use, and/or share your Personal Data, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our site. Any material changes to this Privacy Statement will be effective upon [the earlier of] thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our site. These changes will be effective immediately for new users of our services. Please note that at all times you are responsible for updating your Personal Data to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Statement may affect our use of Personal Data that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us.