Loading...
 
 
 

Outsourcing

 
Options
IACCM Council Representatives
Network Leads

The IACCM Outsourcing Network

The purpose of the Outsourcing Network is to provide its members with insights to new trends and emerging practices in the fields of outsourcing as they relate to contracting, commercial and relationship management.  While these will be in the context of the outsourcing  domain, they will draw from knowledge and ideas that are current and relevant in other domains and across all IACCM membership sectors. A key goal is to improve the performance of contracts and relationships in the outsourcing sector.

The objectives will be met by sharing ideas, discussing challenges, exploring new directions and, where appropriate, initiating research or inviting experts to present on key topics related to contracting, commercial and relationship management in the outsourcing domain.

Meetings will be virtual (by phone or webinar) unless in specific cases there is an agreed wish to have physical meetings or workshops to develop specific initiatives.

Group Mission/Vision:

Provide its members with insights to new trends and emerging practices in the fields of contracting, commercial and relationship management related to outsourcing.

 
 
Network Updates

Outcome based commercial model

Hi, we're looking to evolve one of our outsourcing contracts from traditional FTE's governed by SLA's to outcome based contract and metrics. Does anyone know what the contract commercial construct/principles for that would be? Does anyone have experience with outcome-based outsourcing contract? What are the pitfalls?

Read More...

Supply Chain Financing: Liquid Inventory That Keeps Things Moving

I had an opportunity to interview Craig Weeks, one of our faculty advisors for the Supply Chain Resource Cooperative this week, at the NC State Football Stadium recording studio. Craig is a wealth of information on this topic, and we will be presenting the insights from this video soon. I thought it would be useful to present some interesting insights for those who are new to the term 'Supply Chain Financing'.

Read More...

Information Technology Outsourcing: Asset Transfer and the Role of Contract

Information Technology Outsourcing (ITO) has become the predominant mode of acquiring information ystemsservices, providing clear evidence that the economics of service delivery favor external service providers over in-house information systems departments. An interesting feature of many large ITO arrangements is that assets necessary for service delivery are transferred to the vendor. The argument in favor of such asset transfers, based in Property Rights Theory, is that they are necessary to incentivize vendors to continue to invest in the transaction-specific assets to improve service. On the other hand, Transaction Cost Economics predicts that transferring such assets increases bilateral dependence and will elevate the risk of post-contractualopportunistic behavior. The contracting challenge is to specify the termsof exchange to achieve the client's objectives for outsourcing while managing the transaction risks.

Read More...
 

Moving Forward - key resources to survive and thrive - IACCM Member update June 2020

To help IACCM members move forward, this webinar explores resources and information recently released. Topics include: Need to know 1. VIBE Summit 2. Staying on TASK in the New Normal 3. Coaching for the New Normal 4. IACCM Council Elections - Vote Now 5. COVID-19 Support. Member-only offer ends 30 June 6. Managing Contracts Virtually - offer ends 26 June Research 7. Most Negotiated Terms 2020 Resources 8. Contracting Excellence Ideas and Issues 9. Adaptive Automation and Talent: Is There a Link? Events 10. TASK Webinars 11. Virtual Member Meetings 12. Ask the Expert and other Webinars 13. Body Language in Live and Online Negotiations BONUS 14. Think Global - Act Local

Read More...

Voting for the IACCM Council is now OPEN!

Take this opportunity to influence the future of IACCM and play your part in the mission to achieve world-class standards in contracting and relationship management processes and skills. The IACCM Global Council will be formed of approximately 150 IACCM Members each representing either a specific country, region or IACCM community network. Vote NOW for your preferred candidates and influence the ambassadors in this body of professionals.

Read More...

Managed vs Partnership model

Hi All Has anyone any experience of moving from a managed service to a partnership model? This is something we may be considering once a certain contract comes up for re tender. Therefore, it would be fantastic if I could speak to someone about both the benefits and risks and the pitfalls we should be aware of? We have always operated the managed service option, so our knowledge is very limited in the arena of a partnership model. I look forward to speaking to someone on this topic. Kind Regards Jan Buckle Head of Contract Management

Read More...
 
 
 
Network Members