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Telecommunications / ICT

 
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IACCM Council Representatives
Network Leads

Welcome to the Telecommunications / Information and Communication Technology (ICT) Network page. This group is open to all with interest in discussing the topic.

Group Mission/Vision: Provide members with insights to new trends and emerging practices in the fields of contracting, commercial and relationship management in the Telecommunications and ICT industry.

Group Charter:  The purpose of the Telecommunications / ICT community of interest is to provide its members with insights to new trends and emerging practices in the fields of contract, commercial and relationship management. While these are in the context of our industry, they draw from knowledge and ideas that are current and relevant in other sectors and those related to the industry (e.g. software and technology). Members participate in open discussions and draw/share from knowledge and ideas that are current and relevant.
 

Goals: A key goal is to improve the performance of contracts and relationships in Telecommunications and Information Communications Technology by the development and sharing of best practices.

The objectives are met by sharing ideas, discussing challenges, exploring new directions and, where appropriate, initiating research or inviting experts to present on key topics in the sector related to contract, commercial and relationship management.  The CoI includes both buy-side and sell-side activities.

We are still in the planning stages for our Network and welcome your input into areas of interest. Your leads have identified the following areas of immediate interest:

 
 
Network Updates

End of Life hardware costs

Recently, when reviewing the costs built up in a Service & Support contract noticed we had accounted for an "excessive" amount of hardware upgrades. I thought we had overestimated these costs, but we are talking about a 5 year contract and I can see now the rapid evolution of the technology and regulatory pressures to change existing hardware that reached the End of Life. I can see now we had properly estimated those costs.

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Most Negotiated Terms Podcast and Survey

Our podcast explores some interim findings from this year's Most Negotiated Terms survey, which illustrate the topsy-turvy nature of the current business environment. Increased levels of disagreement, yet a trend towards greater harmony; continued focus on risk consequence, but supplemented by terms that better anticipate and manage uncertainty.

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The end of Procurement

Hello Tim I found your article very interesting. I agree that procurement struggled for years to prove its real value, and it is still struggling. Firstly. Until the procurement staff performance is measured on monetary savings mainly and their work considered purely administration, it will be difficult to make any changes. The demand need to come from senior commercial leaders. The targets set for procurement staff are quick turnaround time and monetary savings. There is very little time to build relationship! Question. If the new technologies will make procurement quicker, with less or without people, would the relationship element be pushed back even more? No need to lift the phone anymore or meet in person! While I can hear that you would have more time to interact with suppliers. That is not, what I can see, but increasing volume of work, as you can do procurement quicker. In my view, the senior commercial leaders need to understand the benefit of relationships in business, set the direction and support the staff to achieve it. Support means not only sending a person on course but show it how it is done. Really seen nowadays! Secondly. I am always interested in self-development. What do you think what skills should we should concentrate on?

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Working from home - will we ever go back?

No one wants to go back! Well, that is a slight exaggeration. A recent IACCM poll reveals that 1% of respondents hope for a future where they work exclusively from an office and 12% would prefer 'mainly office'. But that compares with 63% who want to work mainly or entirely from home and 24% who would like a 50/50 balance.

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Moving Forward - key resources to survive and thrive - IACCM Member update June 2020

To help IACCM members move forward, this webinar explores resources and information recently released. Topics include: Need to know 1. VIBE Summit 2. Staying on TASK in the New Normal 3. Coaching for the New Normal 4. IACCM Council Elections - Vote Now 5. COVID-19 Support. Member-only offer ends 30 June 6. Managing Contracts Virtually - offer ends 26 June Research 7. Most Negotiated Terms 2020 Resources 8. Contracting Excellence Ideas and Issues 9. Adaptive Automation and Talent: Is There a Link? Events 10. TASK Webinars 11. Virtual Member Meetings 12. Ask the Expert and other Webinars 13. Body Language in Live and Online Negotiations BONUS 14. Think Global - Act Local

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Repository System

Any suggestions about a Repository system to chose? I would like to have a system to deposit the contract in and to capture they critical delivery date actions (such as expiry date, delivery date etc) I have seen some Contract Management system BUT i will not use in the full extend and I do not want to end up paying for something that I am not using fully.

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Telecoms relationships - moving to Cloud / getting the most our of hosting partners

Does anyone have experience of Contract Planning re hosting agreements/telecoms partners/moving to cloud? It would be great to form a bit of a support group/knowledge share around this kind of thing

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Where is the best place to insert Milestone Payment Terms in a Master Contract with SOW and a Quote

We are updating our Master Agreement template and a question came up internally asking where the best place to insert our Milestone Payment terms. Should it be in the SOW or in the Quote. The Master contract may have multiple SOW's for new projects with associated pricing in the Quote. As a Master template, should the Milestone Payment terms be in the SOW - This will dictate payment terms for all/any new projects, but also we loose the flexible if the customer requires to negotiate for a specific project. If the Milestone Payment terms are in the Quote and SOW, then we may end up with multiply payment terms for similar projects and conflict with the Milestone Payments terms in the SOW.

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Contract lifecycle tools for small range contracts

Hi all, I do not find info about contract Mgt tools for smaller contracts. I only find tools like SirionLabs or SciQuest, which seem to be designed for large agreements with revenue in the millions €. this two companies have been at some of the Europe meetings, too. Does anyone has info or names of contract lifecycle Mgt tools for small contracts for smaller enterprices? regards, Niko

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