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This is the home page for the Risk Management Group.
More than 750 organizations participated in IACCM's latest study, which covers all the critical areas of organizational design and performance. Reporting lines, performance measures, role and responsibilities, headcount, sources of learning - these and more are covered with extensive data, analysis, and IACCM observations and commentary. When reviewing the findings, please remember that in many cases they may reflect an average. Where necessary, you may wish to contact us to obtain more precise data applicable to your industry or size of organization. Equally, you may wish to contact us about undertaking a process capability assessment and workshop to assist your improvement journey.
Twice last week, I heard from business executives that long, complex agreements are a thing of the past. I don't know whether they had been speaking with each other, or perhaps attending the same event, but both were forceful in their view that contracts must change - a sentiment that we strongly echo at IACCM.
Watch some of the highlights from this year's Asia Pacific Conference in Sydney. Thank you once again to everyone who joined us - delegates, speakers, sponsors, startup hub participants, Leaders of the Future and Awards finalists!
Investment into Africa shows no signs of abating. Yet with 44 currencies serving the region - many of which are rarely traded on the global markets - currency illiquidity remains the biggest obstacle for both the region's treasurers and for investors looking to engage in Africa. This - combined with reduced access to cross-border payments infrastructure - is limiting Africa's intra-regional trade, which is underweight despite its great potential to drive economic development on the continent. David Bee, Head of Global Markets at Crown Agents Bank, considers the options available to overcome these final barriers to growth.
Failure to provide an appropriate level of risk infrastructure can cripple risk management in an organisation. Too little support makes it difficult to implement the risk process efficiently, while too much infrastructure adds to the cost overhead. Getting the supporting infrastructure right is essential for effective risk management, enabling the risk process to deliver the expected benefits to the organisation and its projects.
I was recently having coffee with four other individuals involved in contracting for IT Professional Services. During the course of conversation one of the participants suggested that rather than having unlimited direct liability for certain aspects (breach of confidentiality, indemnification of third-party claims, gross negligence and willful misconduct) that EVERYTHING be limited to the extent permitted by law -- but then increase the limitation to a number that would cover the majority of potential issues ($5,000,000 USD was a suggestion). When questioned, the participant stated that when it comes to contracting parties where one has "deep pockets" and the other does not, having the unlimited liability may sound nice on paper, but in reality it is a one-way protection that benefits the party that does not have deep pockets. Effectively, if the party that does not have deep pocket had a very large claim against them, they could declare bankruptcy and later reorganize as a different business concern - while the deep pocket party with the same claim would be obligated to pay. Their perspective was in essence: No consequential damages; limit all direct damages to a pre-defined/agreed amount ($5,000,000 or amount that will cover 90%-95% of historic claims in the industry); and include indemnification from third-party claims in the cap. Thoughts?
Hello IACCM Forum, Does anyone have any information regarding the risks of poorly translated contracts? If so, please provide as much information as you can. Thank you. Kind regards, Isis
Some (small and cash strapped) oil and gas operators are resorting to vendor financing agreements with major hardware suppliers / service providers as a way of raising the funding for their development projects. Is it really possible for the small operator, who may have limited alternatives for raising capital for his project, to negotiate a fair deal out of such arrangements. Does anyone have any experience of a vendor financing arrangement between a small operator and a major vendor which worked out well for the operator in the long run.
Our customer is not accepting limitation to direct damages stating that "failure of the Software means we won't be able to fulfill our obligation towards customers and our liability to them. Also any limitation to direct damages is not acceptable." They are demanding 150% CAP for LoL. Can you suggest some argument or some standard guidelines on the same? How can I secure my organisation interest?
Hi, I am dealing with a contract wherein Priority 1 and 2 is assigned based on user category who raised it. If user raising Incident is VIP user then it will be raised as P1 or P2 irrespective of severity of Incident. It leads to exposure to liability to my company when any breach of single incident raised by VIP impose liability on me. Also there is no defined process as minimum number of P1 & P2 tickets quota for applicability of penalty on breach. Is there any workaround to come out of this trap ? Can I propose some changes to this arrangement ?
Hello everyone, Following our webinar at the end of October, I am coming back with few recommendations on the available resources on IACCM: - Ask The Expert: Mitigating Cyber Risks with Third Parties - Asia Pacific Ask The Expert: Cyber Resilience - The role of contract in the Fourth Industrial Revolution - Ask The Expert: Data Protection - the global impact of GDPR In addition to presentations above, there are few white papers that can provide more details on what what ransomware is and how it works. See, for example: - Mcafee Understanding Ransomware and Strategies to Defeat it: https://www.mcafee.com/uk/resources/white-papers/wp-understanding-ransomware-strategies-defeat.pdf - The Wannacry Ransomware: http://cert-mu.govmu.org/English/Documents/White%20Papers/White%20Paper%20-%20The%20WannaCry%20Ransomware%20Attack.pdf It would be great to see your own thoughts or resources you find useful. Kind regards, Daniela
Company A enters contract with X for £0.5M (Implementation of IT system). No written agreement. Therefore implied terms and possible "fit for purpose" onerous obligation at common law. No liability cap. Very high risk. 18 months later. Co. A is acquired by Co. B who later wishes to hive-up A`s assets but does not wish to take on the contract with X. So Co. A remains a going concern. Staff are TUPE`d over and the work (to try to close out contract) is subcontracted to Co. B who exclude all liability to X (they would not be liable anyway - no privity). Thus Co. A is rendered a shell with the risk of being sued by X. If they did, co A has PI insurance to rely on. If that insurance policy falls over they would enter administration. This is a mitigation of risk strategy. Does anybody see any IA1986 issues or any other issues (Co. A has no creditors and as of now it is solvent and trading).
How to handle scope issues ?
Can anyone help me with Service Provider's Infrastructure Security Audit Report?
Hello, We are currently negotiating a contract for international freight forwarding services and would appreciate suggestions and feedback regarding liability for cargo loss/damage. Will freight forwarders agree to assume such liability and, if so, how much? And will they agree to provide cargo insurance? We understand there are international conventions and laws governing this matter which tend to limit the freight forwarder's liability, but we also understand that parties are free to contract differently if they so choose. What we don't know, are the industry norms. Any advice you may have would be greatly appreciated. Thanks
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