Loading...
 
 

IACCM Contract Management Forum

« view all forum posts
Anonymous
2015-08-30 07:06:00

ADM Contract

What are the key elements on Application Development & Maintenance contract?
 
 •  IACCM  •   2015-08-31 01:57:31
The biggest issues with ADM contracts are whether you finish up with a product that performs required function at an acceptable cost and is delivered in a complete or usable form on time; and then how easy and expensive it is to maintain and adapt / add functionality.

Hence in my view key provisions are those related to requirement definition (especially scope): the frequency and nature of testing and acceptance; the pricing mechanism; clarity of ownership for the end product; supplier responsibility for fixes or improvements; the nature and level of ongoing charges; rights and consequences of termination.

Within all of this, you need to consider factors such as changes to requirements / level of uncertainty (eg should this be an agile development?); extent of collaboration / joint working; supplier incentives / bonuses for on-time or on-spec delivery; etc.
 
 
 •  Accenture  •   2015-09-26 23:40:33
Scope of work, escalation path but most of all SLAs since SLA sort fo shape the deal.
 
 
Replies: 2
 
Filter by category
 
Process
 
Operations & Capabilities
 
Organization & People
 
Strategy & Management Tools
Networks