IACCM Contract Management Forum

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2020-02-28 11:26:47

Visualisation of the KPI section of a Contract

During our current contract one of the main issues that we encounter is confusion over the interpretation of KPI reporting and the consequences of any failings. We are currently negotiating the follow on contract so has anyone used the visual enhancements to their KPI sections ? Have you found that it has helped with understanding ? Also is it acceptable to only have the graphics in certain sections of the contract or does it have to be a blanket approach to all schedules ?
 •  World Commerce & Contracting  •   2020-02-28 15:01:26
Thank you for your comment and yes there is signficant research and resounding evidence to confirm that visuals can support clarity and understanding in contracts - no matter which element of the contract. And yes we would deem it perfectly acceptable to have graphics in certain sections - not all. There are some elements of the contract that lend themselves to visualization more than others. There is a lot of material in our Resource Library on this topic and this particular piece of research should help you too:


Do let us know if you have any further questions
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