IACCM Contract Management Forum

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2020-09-23 16:11:08


Really interested in the view of members whether disputes are a good or bad thing. That sounds simplistic. Does the right level of disputes across a programme demonstrate a healthy tension in the arrangement and management of contracts.

I fully recognise that poor documentation and poor contract management cause disputes, but if these are eliminated by good practice, is there a sweet spot?
 •  Fire and Emergency NZ  •   2020-10-09 08:12:26
Hi Anonymous

Look, I'll give this post a go. I'll say that it depends on a couple of things :
1. What country you're in;
2. What you classify as a dispute; and
3. What has caused the dispute

For mine, I don't know that there's a "right level". But as you have alluded to, there will always be some due to documentation or contract management or even just expectations changing over the life of a contract.

As always, I think it's how you handle the discussion that's important. And if you've developed relationships with suppliers that allow you to talk freely, then you're halfway to resolving them already.


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