IACCM Contract Management Forum

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Rogers Communications
2014-04-14 14:22:47

Business Case for Contract Management Department

I am building a business case for my organization to create a Contract Management department. At the moment, some contract management functions are handled within the in-house legal department, and others are managed by the sales (customer-facing) or product (vendor-facing) departments, but there is no single business owner for contract compliance.

Has anyone seen or developed a business case for creating a Contract Management department that they would be willing to share?

Much appreciated.
 •  Century 21 Vanguard  •   2014-04-14 20:35:09
Michelle, you might want to first search the IACCM Library for data that can help you make your case. We have studied many large global companies and believe the average loss for poor contract management is about 9.15% of revenue. Of course this varies depending on industry and your organization's contracting maturity. Please reach out to me if you'd be interested in an assessment of your organization.
 •  World Commerce & Contracting  •   2014-04-15 07:32:15

You might also wish to look for last year's Innovation Awards, where the Winner Layne Jeffery built a CM department where there was none:

An interview with him and the other award winners is in the library as well.
 •  Rogers Communications  •   2014-04-15 10:17:07
Thanks to both of you. I'm new here, so my apologies if I'm asking obvious questions.
 •  World Commerce & Contracting  •   2014-04-24 12:17:43
Michelle, if you are still struggling with this, let me know and I will be happy to arrange a time to talk and help with your questions.

I hesitate to give you a generic answer because it depends a lot on some of the business objectives and management issues that prevail in your company. Your success will depend on making a proposal that aligns with management thinking and priorities.

You can reach me at tcummins@iaccm.com
 •  EB5 Brics  •   2014-05-19 14:59:22
Hi Michelle,

While you build the business case, if you need technical assistance or perhaps some metrics, I'd be happy to help.

Best regards,
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