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Contracting Excellence Magazine - Jul 2008
Following the release of our last edition of Contracting Excellence (which focused on risk), complaints from sell-side members about the 'unreasonableness' of Procurement have reached a new pitch. They perceive increased inflexibility and increasingly one-sided terms and conditions - neither characteristic resulting in improved risk management. Yet Procurement executives seem to believe they are performing increasingly well when it comes to the management of risk. What's the truth?
In the world of outsourcing and managed services, the term ‘transition’ has become associated with complexity. It is viewed as a distinct phase in the customer – provider relationship – and a phase where things often go wrong. Why has it earned that reputation and how might it be improved?
It has been about 18 months since IACCM introduced its web-based 'communities of interest'. Today, we have more than 50 flourishing groups of practitioners and experts, many of them with more than 2,000 members drawn from organizations around the world. It provides IACCM members with a unique networking and information forum. But are they gaining from it?
As a clear indicator of the increasing significance of contracting generally - and post-award contract management in particular - , the latest edition of The McKinsey Quarterly features an article that highlights "the importance of first-rate contracting management".