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Contracting Excellence Magazine - Nov 2008
The role and importance of contracting has perhaps never been more evident than in today's dramatic economic circumstances. Just months ago, all the talk was about how to manage and control rapidly spiraling commodity prices. Today, it is about managing the risks of economic and financial collapse.
Today every business function is challenged to be customer-centric and improve customer satisfaction. Contract departments are not immune. Agilent Technologies’ Customer Contracts organization was called upon to transform in response to negative customer feedback. This is Dave Barton's story of how they succeeded.
The role of regulation in financial markets is the subject of debate on both ideological and practical grounds. Wherever the line is drawn, proper market functioning and sound regulation rely on good quality information which is accurate, comprehensive and current. The most fundamental lesson of the credit crisis is that vital information is missing.
Research shows that automation remains challenging for many contracts, legal and procurement groups. Microsoft Sharepoint is increasingly being considered as an option and in this article, an advocate for its use presents their case. (Please note that the views presented in this article do not reflect any formal IACCM position with regard to contracts automation.)
This newsletter is intended to keep readers abreast of current developments in the field of contract and commercial management. It is not, however, to be used or relied on as a substitute for professional advice. Before acting on any matter in the areas, readers should discuss matters with their own professional advisers.
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