W.W. Grainger, Inc.
Author: Ole Horsfeldt
How will you measure your success when performing contract management? This presentation is aimed at unlocking where efficient contract management creates value - and not just 'value' viewed from a hazy helicopter perspective, but realistic, concrete, and measurable KPIs that will apply to all major managed services contracts. Setting contract management efficiency lead and lack measures will assist your organization in its contract management maturity journey by focusing your efforts and resource allocation.
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