Ask The Expert: Self-service Contracting: Status and Challenges
Author: Kingsley Martin
Research shows growing pressure for faster, simpler contracting processes. Self-service contracts are seen as an answer - but in practice there is very limited progress in this direction. More than 80% of organizations appear to be struggling to define which contracts can be handled differently, how they can empower business decisions, what steps to take to eliminate expert review and approval.
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