Ask The Expert: Contract rights and obligations - How to get teams on the same page and sharpen awareness.
Author: Denise Tito
Many organizations encounter problems immediately after the contract is signed to deliver services to its customers or to demand what services it expects to be delivered by its suppliers. This is a very common point within many organizations worldwide causing customer and supplier misalignment which results in dissatisfaction, delivery failures and, consequently, to contract value erosion.
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