W.W. Grainger, Inc.
Author: Tim Cummins, Craig Conte, Alastair Maiden
Technology - how much, how soon? With so much attention being paid to emerging technology, CCM groups are increasingly aware of the need to automate. But is automation at a stage where it can usefully be deployed - or alternatively, are our processes sufficiently mature to take advantage of automation? What is the current and planned state of technology - when is the right time for adoption?
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