Cementing Solid Service
Service level agreements have become an essential part of outsourcing technology functions over the Internet. Companies that fashion solid SLAs can minimize the risks and maximize the results of e-business.
This content is only available to paid members.Register Now
Please sign in or register to post on this forum
Metrics/KPIs for Commercial
Ranking of contracts
Talisman Energy, Inc.
Number of contracts per Contracts Manager
Contract Management System - What Gets Entered
Commercial Process Benchmarking
ESP Global Services
Service Credits - How far back can we claim?
LCC and Capital Equipment