Top 10 Legal Issues in Technology, Ecommerce, and Information Management Outsourcing Agreements

Views: 577 Published: 23 Apr 2003 Average Rating: unrated Print

This article presents a top 10 list of legal issues that you should consider when negotiating outsourcing contracts with vendors of technology, ecommerce, and information management.1 Some of these issues are as old and as well understood as contract law itself and are not necessarily unique to technology outsourcing contracts. Other issues-especially those relating to intellectual property, data and information privacy and security, and vendor compliance controls-are relatively more modern, and their importance is at a premium. You should clearly address all of these issues, along with the basic concepts of who will do what and when and the allocation of liability and risk, in carefully worded outsourcing agreements that provide performance and compliance standards.

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