Ask the Expert: on SOWs, SLAs and KPIs - Part2 - Recording
This call is a continuation of the topic and carries on from the previous call to provide more guidance on SOWs, SLAs and KPIs. What are the essential components of these contracting documents? What are the emerging and leading practices? How can these contract elements ensure superior value generation in the commercial relationships that they try to govern? Find out the answers to these questions and others in this session.
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