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30 Apr 2013

General Aspects Of Relationship Management

Learn how to raise the value of contracting and commercial processes through relationship management Find out how you can become better at forming and sustaining collaborative relationships with customers and suppliers Understand technical capabilities of relationship management - process and organisational design as well as structuring of contracts Develop future-facing measurement systems for key behavioural competencies (communication, influencing and trust building) that drive successful relationships Discuss SRM benefits in relationship managementMartin Chalkley Co-Developer of the IACCM SRM e-Learning Program, Consultandomi


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