What drives Relational Contracting? Some have suggested building trust among all parties involved is the primary reason. But many find trust difficult to establish and integrate into their contracts as either a contractual deliverable or a Key Performance Indicator (KPI). And increasingly, IACCM members find that multiple criteria for success -- not just one - is essential for pursuing a Relational Contracting approach. In simple terms, Relational Contracting is where the parties establish compatibility of interests and define procedures to achieve a mutually successful outcome.
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