Need for caution in bid evaluation criteria

Published: 27 Mar 2014 Average Rating: unrated Print

Author: Evangelin Nichols

Many organizations are starting to recognize a need for expanded supplier selection criteria, in particular to take into account evidence of past performance. This is a move that IACCM welcomes and supports. We have issued various forms of guidance on the types of questions that we believe should be included in longer-term services and solutions bids.

Government has been wrestling with this issue for some time, especially given the history of failed projects that are in part attributed to selection of the wrong supplier, or too much focus on low cost. However, as this example from the United States shows, organizations must be cautious about how they make evaluations under those expanded criteria.