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15 Oct 2008

Integrating service level agreements and balanced score cards within your relationship management

 

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Implementing both the service level agreements and the balanced score card within your relationship management will offer you key advantages, discussed in this article. While the SLA and BSC have similarities, there are distinct differences, and the advantages of integrating them far outweigh the cost and burden of deploying them.
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\r\nASHIF MAWJI Upside Software


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