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15 Aug 2009

IACCM survey: insights into how organizations manage their knowledge

Knowledge management has gained significant importance in most corporations over the past decade. Some organizations have made huge investments in knowledge management suites that promise to capture organization best practices effectively. Other organizations have implemented their own version of a knowledge management system, sometimes using a combination of repositories and tools developed either internally or through outside providers.
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In this article, we will look at some of the trends and practices we have identified through our research, and discuss whether the current knowledge management systems for contracting are sufficiently addressing the demands of today’s business environment.
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\r\nKATHERINE KAWAMOTO, SANDRA LEWY and RAM PARAVASTHU, IACCM
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\r\n(Photos Katherine and Sandra)


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