The term 'As A Service' has caught fire within the IT and business process services industry. Vendors are positioning their offerings by using the moniker to imply 'next generation' or 'outcome based' commitments. From a practical perspective, there are certain hurdles that any provider of services should pass in order to be accepted as conforming to contemporary standards of 'As A Service' delivery. \r
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In this webinar our expert, Peter Allen, will review recent experiences in evaluating marketplace offerings on behalf of discriminating buyers to gauge the degree of 'As A Service' reality. By offering a set of pragmatic tests, services buyers and contracting specialists will become familiar with the techniques to challenge the reality of 'As A Service' claims from prospective service providers.
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