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Uber's biggest failure: contract management

Published: 02 Oct 2017 Average Rating: 4.2 / 5 Print
 

Author: Tim Cummins

One of my colleagues recently met a marketing executive from Uber at an airport. While talking, my colleague observed:'Uber is really a giant contract management company'. His comment was met with a puzzled look, followed by the reply: 'I've never really thought about contracts'.

 

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