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Failed outsourcing? Don't blame the other side

Published: 09 Oct 2017 Average Rating: 4 / 5 Print
 

Author: Tim Cummins

New research will be presented at the IACCM Americas conference next week. It shows that levels of trust in outsourcing relationships are often weak or non-existent. Not surprisingly, where trust is low, disappointing or failed results are not far behind.

 

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