Loading...
 
 

Resource Center & Library

 
    Customer Relationship Management
 

Resources

Commitment Matters Blog Losing money on your contracts? Published: 20 Feb 2019 Type: Commitment Matters Blog Only 29% of organizations are actively monitoring the profitability of their contracts. That's just one of the findings in IACCM's latest benchmark research, which gathered data from 752 organizations.
 
Commitment Matters Blog What did King Charles I know about contracts? Published: 29 Jan 2019 Type: Commitment Matters Blog Tomorrow, January 30th, is an important date in my personal calendar. It is the 370th anniversary of the execution of King Charles I of Great Britain, who fell victim to a fundamental disagreement over scope and obligation management. Many would argue that he also suffered fro...
 
Ask The Expert / Thought-Leadership Webinars Ask The Expert: Balancing Collaboration and Compliance Published: 14 Jan 2019 Average Rating: 3.7 / 5 Type: Ask The Expert / Thought-Leadership Webinars The Buyer/Seller relationship is changing and the contracts that support those relationships are changing as well. We have all heard that companies are trying to extract more value from their significant supplier relationships and are focusing more intently on how buyers and ...
 
Commitment Matters Blog Contracts Matter Published: 21 Jan 2019 Type: Commitment Matters Blog Contracts 'set the tone for the relationship', especially in more strategically important interactions. The design of the contract, the way it is worded and negotiated, all have a psychological impact on the parties, influencing the way they perceive the counter-party ...
 
Commitment Matters Blog Get ready for change ... big change Published: 17 Jan 2019 Type: Commitment Matters Blog Are you feeling uncertain? Do you watch the chaos of politics, the tensions over world trade, and wonder where we are headed?
 
Templates IACCM Template: Key Performance Indicators Published: 06 Oct 2016 Average Rating: 2.0 / 5 Type: Templates The contracting process involves a wide variety of activities and a large number of stakeholders. Ensuring speed and consistency is often a problem, but this can be tackled with the help of standard templates.

IACCM offers its members access to a wide range of st...
 
Ask The Expert / Thought-Leadership Webinars Ask The Expert: IACCM's Most Negotiated Terms 2018 - a horror story Published: 29 Nov 2018 Average Rating: 3.6 / 5 Type: Ask The Expert / Thought-Leadership Webinars I was reading a horror story the other day. Scary from the first page to the last. Actually at the level of a Stephen King novel. I couldn't sleep properly that night - and when I finally managed to get to sleep, I was plagued with nightmares.
 
Ask The Expert / Thought-Leadership Webinars Ask The Expert: Contractual Awareness, Claims Prevention and Mitigation-What Every Contract Manager Should Know Published: 25 Oct 2018 Average Rating: 4.0 / 5 Type: Ask The Expert / Thought-Leadership Webinars This session addresses Contractual Awareness, Claims Prevention and Mitigation - What Every Contract Manager Should Know.
 
More results...

Related Discussions

Please sign in or register to post on this forum
Anonymous
2019-02-12 17:03:56

Limitation of Liability

I was recently having coffee with four other individuals involved in contracting for IT Professional Services. During the course of conversation one of the participan...
 
 
Anonymous
2019-01-03 10:38:17

ADVICE NEEDED: difficult contract management position - customer & shareholder contracts

Hi, My company outsources key services to another company (Company X). However, we also own a portion of Company X as it was set up as a joint venture. I am the contr...
 
 
 
Replies: 2
Anonymous
2018-10-12 14:32:00

COLLABORATION AND TEAM ROLES

A great article. Roles and responsibilities are often overlooked. We instead, as a buying organisation, like to define how something should be delivered.
 
 
Replies: 1
Anonymous
2017-07-07 06:28:53

How to handle dominating client who works unilaterally ?

Is there any case study from my fellow members who applied some approach to handled a dictating client ? I am handling a client who always dominate contract and rule u...
 
 
Replies: 1
Anonymous
2017-07-01 15:23:06

How to handle a client who wants to extract many services free?

How to handle a client who wants to extract many services free?
 
 
Replies: 1