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Conference Agenda

Day 1  |  Day 2  |  Day 3
 

13 May 2019
Day 1

 

07:30

Workshop Registration & Morning Coffee
 

08:30

Workshop 1 Workshop 2 Workshop 3 Executive Boardroom
Commercial Innovation Workshop Emerging Technologies 101 Workshop Innovation Workshop Blue Sky Room (Invite Only)

Commercial innovation – moving from ideation to impact.

New approaches, new ideas, new forms of relationship and commitment are increasingly key to business survival. The potential for change is often driven by technical invention, but its success in the market depends on commercial innovation. 
At its simplest, innovation can be defined as 'something different that has impact'. It can be strategic, or operational in nature, and it can be incremental, or transformational in nature, but to be successful it must have impact. 
This workshop builds on the successful workshops held at the IACCM conferences in 2017 and 2018 and focuses on the second part of that definition, on the creation of impact from our innovations. This workshop will help you:

 

  • Meet other like-minded professionals who are innovating or looking to innovate in the field of commercial innovation

  • Investigate what commercial innovation is going on in the community

  • Look at how to move innovation projects from ideation to impact

Your workshop leader:

 

 

Adrian Furner Managing Director, Kommercialize Ltd

This workshop is designed as a neutral and practical forum where delegates of all degrees of technical knowhow can come together to learn and share how emerging technologies can and are being implemented into business today. In this nuts and bolts workshop - we’ll clarify the terminology, giving you the practical tools and understanding you need to demystify emerging technologies. More importantly you will leave equipped with a clear understanding of the quantifiable and unquantifiable benefits to applying new technologies in to your business.

Alistair Maiden Founder, SKYE

Stephane Muller Head of Contract Management, Amadeus

The Innovation Matrix: Three Moves to Design a Winning Strategy for Innovation and Intellectual Property.

This workshop is a must for anyone engaged in innovation! Not only does it unravel why intellectual property strategies are critical in today's dynamic and uncertain business world, it also offers a comprehensive hands-on approach empowering professionals to immediately revise and enhance their innovation and IP strategies.

Your Workshop Leaders:

Co-Authors of The Innovation Matrix:

Mirjam Ros

Deepika Jeyakodi

Deepika Jeyakodi The Innovation Matrix, 3 moves to design a winning strategy for Innovation & Intellectual Property

Mirjam Ros The Innovation Matrix, 3 moves to design a winning strategy for Innovation & Intellectual Property

Building a 5-year strategy for your commercial capability. Old assumptions and old methods for conducting business are increasingly challenged.  Many days, it often seems like the only certainty about the future role and contribution of your function is uncertainty. With changing social and political values, with ever-greater regulation, with disruptive forces impacting every industry and with new technologies threatening jobs, how do you plan for the future?

Join a select group of fellow executives to share ideas, brainstorm options and identify the data you need to move ahead. Whether formulating a new plan or validating an existing strategy, this creative and thought-provoking session is a great chance to network, share approaches and identify areas where joint initiatives or research could prove valuable.
 

Your Blue Sky Room Leader:

Tim Cummins,

President, IACCM

 

Guest speaker: Rupert Soames, CEO, Serco

 

This workshop will continue until 12pm.

 

10:00

Registration & Networking Coffee
 

10:30

Workshop 1 Workshop 2 Workshop 3 Workshop 4
Contract Economics Workshop Emerging Technologies 101 Workshop Spanish Workshop (conducted in Spanish) Research to Impact Workshop

How much does it cost to produce a contract? How much does it cost if it’s produced badly? What are the economic benefits that come from effective management of the contracting lifecycle?

This workshop will provide answers to these questions and help you to make an assessment for your organization, supporting the economic business case for investment in contract management. Whether you develop competency through people, automation or a combination of the two, the numbers are compelling contracts are fundamental to business performance.

The workshop will address key areas:

  • What is the contracting lifecycle? Establishing a common definition and understanding

  • How much does it typically cost to produce different types of contract and how can you calculate that cost for your business?

  • What are the primary areas where contracts and their terms have economic impact and how can you establish numbers for your business?

Sally Hughes CEO, IACCM

Kingsley Martin President & CEO, KM Standards

Workshop Continued...

In this 90 min workshop conducted in Spanish we will explore the evolving role of the contract manager in Spain. You will gain practical insights from real life case studies as well as our most recent research.

Pablo Cilotta Senior Director Southern Europe, South & Central America and Africa, IACCM

Research in Practice – creating a compelling case for action using IACCM research and insights

Does your C-suite challenge you to deliver upper quartile performance?  As professionals, we know that to rise to this kind of challenge it requires change, and often investment. However, it can often be a challenge to make our case for that change/investment.

As IACCM members we have access to a wealth of valuable research which could help us make our case, however, creating the compelling story remains elusive. 

This workshop will help you:

  • Better understand key pieces of IACCM research from a practical perspective

  • Consider how you might bring them together to create a compelling yet practical business case within your organisation

  • Leave better equipped to leverage the conference and accelerate your progress

Søren Mølby Henriksen CEO & Founder, ProVations

 

12:00

Networking Lunch Executive Boardroom Luncheon
Registration & Networking Lunch: Meet the IACCM Team Leadership Lunch (Invite Only)
Members of the IACCM team wish you a warm welcome to our Europe Conference! This networking lunch is a great opportunity for IACCM friends old and new to meet and greet each other.

Networking lunch Blue Sky Room and Leaders of the Future attendees only

Sally Hughes CEO, IACCM

Tim Cummins President, IACCM

 

13:00

Chairpersons' opening remarks: Creating Value through Change - Contract Economics, Ethics and Innovation

Tim Cummins President, IACCM

Sally Hughes CEO, IACCM

 

13:15

Keynote address: ethical standards and contract economics

As CEO of a major public company, Rupert Soames has been at the forefront in pushing for improved contracting practices and standards. In a recent presentation to the UK’s Public Accounts Committee, he observed that modern procurement practices often mean that winning business is for ‘the dumb or the desperate’. He points out that a lack of balance is ultimately in no one’s interests and that current methods too frequently lead to economic loss or failure. In this presentation, he will highlight the commercial and contracting practices that need to change and provide a ‘call to action’ for the CCM community.

Rupert Soames, OBE Group Chief Executive, Serco Group plc

 

13:45

Keynote Question Time with Rupert Soames

Chaired by: Sally Hughes, CEO, IACCM 

 

14:05

Innovation & Excellence Awards Prensentation

Award for Strategic Direction

 

14:25

Keynote address: commercial transparency

Corporations and the public sector are increasingly held to account for their commercial ethics. Board members and politicians expect business executives to protect against reputational risk - and that implies a much more open, transparent contracting process. Yet how does this reconcile with issues around “commercial confidentiality” and do we exploit this term arbitrarily and excessively?  Caroline Anstey has been at the forefront of these debates.  As Chair of a Working Group convened under the Centre for Global Development, Caroline has led work on the creation of the “Principles on Commercial Transparency in Public Contracts”.  In this session, she will cause delegates to reflect on what commercial confidentiality really means, when it actually matters - and what role contract and commercial professionals should play in setting the boundaries and positioning transparency as the “norm”.”

Caroline Anstey Senior Adviser, InterAmerican Development Bank; Senior Fellow, Results for Development Institute

 

14:50

Innovation & Excellence Awards Presentation

Award for Personal initiative

 

15:00

Session Switch
 

15:05

Track A Track B Track C Track D
CONTRACT TECH SOUTHERN EUROPE SPOTLIGHT EXTERNAL VALUE EXECUTIVE TRACK LEADING CHANGE & INNOVATION (Invite Only)

Offering you very practical insights into emerging technologies and how they fit into your business through real life client case studies – Contract Tech is back! Featuring the IACCM 2019 Dragons’ Den back by popular demand!

Contract Tech: keynote panel discussion

Over the coming two days you will see a fascinating selection of real-life client case studies, giving you practical insights into the keys to success as well as the pitfalls that you should be aware of when approaching the plethora of emerging technologies in the market today. This panel discussion will set the scene with some of the key questions you should be thinking about as you listen and learn from our case studies.

Paul Branch Head of Major Contract Management, BT Group

Lawrence Buckler RVP EMEA, Docusign

Macey Smith Principal, United Solutions

Kingsley Martin President & CEO, KM Standards

Moderator:

Craig Conte Managing Director, Contracts & Consulting, Elevate Services

Regional panel discussion: the changing face of CCM in Southern Europe

Contract and commercial management have traditionally had a very different profile in some countries of Southern Europe, such as Spain, Italy, Portugal and France. As the influences of a global economy increase how is that picture changing? This panel will include the latest data and insights from a recent IACCM research study and regional leaders.

Beatriz Antona Group Head of Contract Management - LCM, Atos

Pedro Balsa Director, PMI Madrid

Alvaro de Leon Global Contracts Manager, Transcom

Stephane Muller Head of Contract Management, Amadeus

Luigi Telesca Co-Founder & CEO, Trakti

Moderator:

Pablo Cilotta Senior Director Southern Europe, South & Central America and Africa, IACCM

Panel discussion: risk allocation - when is it ‘good’ driving performance versus ‘bad’ undermining performance

 

Tim Cummins President, IACCM

Natalia Ombach Associate Director Contract & Risk Management, Turner & Townsend

Moderator:

Walter Akers Partner, Contract Management and Procurement Advisory Team, RSM Risk Assurance Services LL

Question Time: Ethical Standards in Practice

Businesses today face not only growing regulatory demands, but also increased social expectations regarding corporate behaviour and values. Contracts – and those responsible for them – play a major role in maintaining ethical standards. Following on from Caroline Anstey’s keynote address this extended Q&A session will give you the chance to dig deeper into what that means in practice. To question the key areas that enhance or undermine an organisation’s reputation and ethical standing, including quality and integrity of commitments to the market, ease and clarity of understanding, honesty and transparency of commercial practices.

 

Caroline Anstey Senior Adviser, InterAmerican Development Bank; Senior Fellow, Results for Development Institute

Moderator:

Sally Hughes CEO, IACCM

 

15:35

Afternoon Networking Coffee Break
 

16:05

IACCM BIG DEBATE 2019 | AFTERNOON KEYNOTE | INNOVATON & EXCELLENCE AWARDS 2019 EMEA

The motion:  The Fourth Industrial Revolution is a threat to global equality and will simply serve to create significant levels of inequality and economic insecurity.

Arguing against the motion:

David Nguyen, CEO, United Solutions

Caroline Anstey, Senior Adviser, InterAmerican Development Bank; Senior Fellow, Results for Development Institute

Arguing for the motion:

Dr. Mihaela Ulieru, Technology Alchemist, President, IMPACT Institute for the Digital Economy

Luigi Telesca, Co-Founder & CEO, Trakti

 

 

 

17:05

Afternoon technology alchemist address: a hitchhikers guide to the galaxy

In this fascinating session Dr. Mihaela Ulieru, will give an inspiring introduction to the real business and social value of using combinations of emerging technologies to drive benefits across contract and commercial practices. Technology alchemist, Dr. Ulieru is an innovator at the edge of the impossible, travelling the globe to promote the business advantages of leveraging Blockchain and its potential to create equality and a fairer society. Since her early career she has inspired and supported young entrepreneurs - one of her first MSc students was Garret Camp, co-founder of Uber and StumbleUpon - and she currently advises several startups aiming to put the "Fourth Industrial Revolution" technologies (AI, Blockchain, IoT) to work to make the world a better place.

Dr. Mihaela Ulieru President, IMPACT Institute for the Digital Economy

 

17:40

Innovation & Excellence Award Presentation

Award for Outstanding Service Provider

 

17:50

Chairperson's closing remarks

Tim Cummins President, IACCM

Sally Hughes CEO, IACCM

 

18:00

IACCM Welcome Drinks Reception
 

14 May 2019
Day 2

 

07:45

Conference Registration & Morning Coffee Executive Boardroom
Conference Registration & Networking Coffee Diversity Breakfast

Open to all delegates

Chaired by: Sally Hughes, CEO, IACCM

Isabelle Roux-Chenu Head of Group Commercial & Contract Management, Capgemini

 

08:45

Chairperson's Opening Remarks

Paul Branch Head of Major Contract Management, BT Group

 

08:50

Technology futurist address: the intelligence revolution is here

Technology futurist address: the intelligence revolution creating a new source of competitive advantage.

According to Michael Porter, a competitive advantage is what makes a business’s goods or services superior to all other substitutes.  Could contract life cycle management become a critical competitive advantage in the next decade?  Although contracts are the foundation of any business, few business leaders have been able to transform them into a source of competitive advantage until now.  A few businesses are now experimenting with emerging technologies to reinvent the contract life cycle, converting a risk mindset into a growth mindset.  Come learn about how emerging technologies like artificial intelligence, robotic process automation, and blockchain could power and accelerate modern contracts and create a new source of competitive advantage.

 

David Nguyen CEO, United Solutions

 

09:15

Innovation & Excellence Award Presentation

Award for Operational Improvement

 

09:25

Keynote Address: creating value through an integrated commercial function

Keynote video address: creating value through an integrated commercial function

Getting from today to tomorrow in a restructuring programme, what are the lessons that can be shared from the experience at Rolls-Royce? How do you identify the ‘value’ that can be gained from a commercial function integrated into day-to-day business activity; and then how do you extract as much of it as possible? What are the key enablers, who are the key stakeholders, and where are the bear-traps!

 

 

Mark Gregory GC, Rolls Royce

Moderator:

Tim Cummins President, IACCM

 

09:45

Boardroom decision-making behaviour under stress: the impact on hard and soft contracts

Leadership consultant Ciarán Fenton argues that, at times of great upheaval and change, the decision-making behaviour and processes on main and operating boards and teams come under great strain which increases risks and limits opportunities because it can negatively impact not just the "hard" commercial contracts with customers, suppliers and employees but also the "soft" contracts with these. He sets out a model to mitigate these risks.

Ciaran Fenton Leadership Consultant

 

10:10

Innovation & Excellence Award Presentation

Award for Delivering Social and Economic Benefit

 

10:20

Networking Coffee
 

10:50

Track A Track B Track C Track D
Contract Tech Infrastructure & Capital Projects Legal & Commercial Spotlight Executive Track Leading Change & Innovation (Invite Only)

Amadeus-Apttus case study: contract lifecycle management at the heart of digital transformation

As companies launch digital transformation projects, they soon realise that a central element of such is aunified/integrated process for contract lifecycle management.  The comprehensive management and access to accurate, reliable contract information is essential in a digital world.  Amadeus realised this critical element as they began their digital transformation and engaged in a partnership with Apttus to help them transition their contracting process to the digital realm.  Amadeus recognised the importance of focusing on a cloud-based, Software-as-a-Service (SaaS) solution as the way to not only quickly deploy an enterprise-class contract lifecycle management solution, but also as a means to rapidly deploy upgrades and enhancements going forward.  They also understood the importance of security and selected one of the world’s most secure platforms for the deployment.  Amadeus will give more information about their journey and the benefits they see from this effort to quickly deliver a comprehensive contract management solution to their digital transformation.

Annabelle Tricard Head of Department, Digital Customer Engagement, Amadeus

Moderator:

Derrick Herbst Director, Business Transformation, Apttus

As infrastructure continues to be a huge area for the field of contract and commercial management, we are dedicating a track to infrastructure and capital projects. You will hear from a host of experts in practical case studies. lively hot seats and panels. 

Contract management and dispute resolution strategies

  • Key contractual risks in the construction industry, including design, assumption of responsibility, fitness for purpose and first site conditions, delay and increase costs;
  • Consideration of key liabilities under typical EPC, EPCM, and FIDIC contracts;
  • Causes of delay and claims;
  • Ascertaining solutions to achieve contract deliverables;
  • Dispute avoidance and dispute management;
  • Claim assessment and claim management; and
  • Dispute resolution strategies, ADR, dispute escalation clauses, DRBs, DABs and arbitration

Chaired by: Nicholas Gould, Partner, Fenwick Elliott LLP 

 

Nicholas Gould Partner, Fenwick Elliott LLP

Dynamic change in the legal market is meaning that many lawyers are seeking to expand their commercial role, will this lead to greater contention or greater collaboration between commercial and legal staff? 

Panel discussion: reduced cost, faster cycle time and lower risk through innovative delivery of legal services

In this session we will bring together the law company, law firm and in-house team, each speaker will share experiences on the key ways in which a blended team has reduced cost, accelerated cycle time or lowered risk in contracting.

Chaired by: Ciarán Fenton, Leadership Consultant

Edyta Hejmej Director, Consulting, Elevate Services.

Greg Nicoll Commercial Director, Serco UK & Europe

Raul Rubio Senior IT Partner, Baker McKenzie

Rebecca Thorkildsen Global Director, Legal Solutions, Thomson Reuters Legal Managed Services

Collaborative Innovation: How Clients and Service Providers Can Work By Design to Achieve It

Achieving innovation in complex partnerships and contracts is a thorny subject. At its worst, innovation becomes a meaningless buzzword. At its best, it can be a powerful mechanism for driving differentiating value across multiple partners. In this session, Tony Morgan will discuss how innovation can be consistently achieved "by design" rather than accident in commercial relationships. The content will be based upon real-world experience, including key enablers and examples. Tony will highlight how "design thinking" can be used to understand the needs and challenges of end users, clients and providers. Attendees will be encouraged to join in the debate, by providing their own input and insights.

Chaired by: Keld Jensen, Senior Negotiation Advisor, Professor, Award Winning Author, Marketwatch

Tony Morgan Executive Architect & Innovation Leader, IBM

 

11:25

Session switch
 

11:30

Track A Track B Track C Track D
Contract Tech Infrastructure & Capital Projects Legal & Commercial Spotlight Executive Track Leading Change & Innovation (Invite Only)

Speed Tech Demo Talks – get to your feet!

In this high-energy session we invite our audience to get to their feet, split into groups and journey through 4 fast paced 10 minute tech demo speed talks. This dynamic session will give you critical insights into some of the most innovative technologies out there and their real life use cases. Each group will have 5 minutes to fire questions at the speakers before they are moved on by our Technology Guides.

Tech demo talks confirmed:
Luigi Telesca,
Co-Founder & CEO, Trakti
Vincent Flechy, General Manager of Pre-Sales EMEA, Icertis
Geoff Maskell, MD of Field Operations, Europe, Exari
T.J. La Salle, Principal Sales Engineer, Apttus

Construction industry hot seat

This session will look at impacts and limitations of technology in the industry as well as the impacts of culture on the contracting process and outcomes.  We’ll also discuss “five steps for success” in relation to the management of a project, including: 

  • Setting up the projects

  • Running the projects

  • Managing change

  • Dispute avoidance 

  • Dispute management

Tim Cummins President, IACCM

Jose Valen Contract Management Director, Acciona Infraestructuras

Mark H Hyam Director, Secretariat International

Moderator:

Nicholas Gould Partner, Fenwick Elliott LLP

Atos innovation journey: breaking down barriers between disciplines applying a user centric approach.

A year ago, Atos decided to take a step back to tackle a recurring issue: the tools used to communicate Atos’s key contractual principles were not properly understood and used by stakeholders, creating gaps & leading to exposure to claims for damages in the contracting process (from bid to delivery). This real-life case study will give you insights into how applying a creative and user-centric approach, by integrating design practices, to address innovation projects, breaks down barriers between disciplines and opens legal departments to new roles.

 

Caroline Cottaz Cordier Group Deputy Head of Contract Management, Atos

Leading AI Innovation


Innovation is the art of moving as quickly as possible from idea to impact. Brilliant ideas count for nothing if they don’t cause real change for your customers, staff or partners. But innovation thrives in different conditions than business-as-usual, and the challenge for leaders is to create those conditions inside their organisations while keeping innovation relevant, connected and profitable. 

AI introduces even greater challenges, but even at this relatively immature stage of AI’s evolution, there is much that can be achieved with modest investment and careful consideration of your customers, your competitors and your capabilities. 

Based on multiple case studies and bruising lessons from the field, Gerard Frith will discuss the skills, strategies, funding patterns and structures that business leaders can use to enable AI innovation to flourish.

 

Gerard Frith CDO, Kemp Little; Co-founder, Kemp Little Innovation

 

12:05

Session switch
 

12:10

Track A Track B Track C Track D
Contract Tech Infrastructure & Capital Projects Legal & Commercial Spotlight Executive Track Leading Change & Innovation (Invite Only)

Speed Tech Demo Talks Continued

The contract as a risk allocation mechanism: particularities in different areas of the World and how to address them in increasingly large and complex infrastructure projects

More than a compilation of rights and obligations, an engineer’s perspective is that a construction contract should be a mechanism for risk allocation between the parties in a deal where the characteristics of the final product are uncertain and prone to be changed during the execution period of the contract, lasting for years. Change management, which can be relatively simple in smaller contracts, becomes cumbersome and difficult to manage in larger projects due to its sheer size. Opportunities to provide added value to the project, to be shared between the Client and the Contractor, are missed because variation in larger contracts may become a risk rather than an opportunity if the original risk allocation between the parties becomes unbalanced. How contracts are drafted is important, but how they are applied is critical to the success of the project. Fairness and timeliness are the keys to unlock hidden value.

 

Jose Valen Contract Management Director, Acciona Infraestructuras

Panel discussion: contract and commercial management as career path

Organisations and senior executives are increasingly aware of the importance of Contract and Commercial Management as a critical business discipline, and yet CCM is only now emerging as a field of university study. How might this change traditional roots to the top? In this fascinating session we bring a diverse group together to talk about their path to Contract Management from lawyers to accountants to engineers.

Linda Berry Executive Vice President, Capgemini

Catja Frenzel Group Contract Management, Atos

Barry Hooper Chief Commercial Officer Ministry of Justice, Government Commercial Function

Moderator:

Alastair Mullis Professor and Head of School of Law, University of Leeds

Fireside chat: the future of B2B services: how people, technology, and processes are changing

Join us for an engaging discussion with Paula as she shares key insights on how the future of work is changing, and how technology Is transforming how companies around the world are working together.

 

Paula Doyle Vice President, Legal Sector, Globality

Moderator:

Wendy Lawson-Shanks Global Head of Advisory Services, IACCM

 

12:45

Networking Lunch
 

13:45

Track A Track B Track C Track D
Contract Tech Industry Perspectives Internal Efficiency Executive Track Leading Change & Innovation (Invite Only)

Digitally Transforming Global Supply Chain Sourcing and Contract Lifecycle Management at Airbus

Airbus has selected the Icertis Contract Management (ICM) platform and the ICM Sourcing application built on the ICM platform, to be the source-to-contract solution for its direct sourcing and contracting across its Commercial Aircraft, Helicopters, Defence and Space Divisions. By putting contracts at the center of sourcing, Airbus is able to digitally optimize vendor relationships, accelerate commercial negotiations and increase compliance. Airbus works with over 12,000 direct suppliers.

Chaired by: Paul Branch, Head of Major Contract Management, BT Group

 

Francois Bigey Digital Sourcing Applications, Airbus Procurement

Moderator:

Seth Nesbitt Chief Marketing Officer, Icertis

Our host of industry hot seats will dig deeper into the very latest trending topics, giving you unique insights into how a cross-section of industries are tackling the very challenges that we all face. 

Industry hot seat: trending topics in the Aerospace and Defence sector.

Tackling the challenges of operating to diverse contract and commercial models – what can we learn from Aerospace and Defence?

  • Exploring the industry shift towards outcomes
  • Addressing the need to increase use of SMEs
  • Tackling the challenges of local content requirements
  • How to reconcile long-term programs with geopolitical volatility

Chaired by: Wendy Lawson-Shanks, Global Head of Advisory Services, IACCM

Ines Curtius Head of Contract Governance Space Systems, Airbus Defence and Space

Kim Miller Supply Chain Digital Integration & Analytics, Director, Boeing

Moderator:

Barry White SVP Commercial, Meggitt

Shell case study

In 2018 Shell were first in their industry to introduce Contract Visualisation and our judges made them clear winners in the IACCM Innovation Awards, following an IACCM recommendation they then went on to win a Financial Times Business Intelligence Award. In this session we will find out how this inspirational project progressing.

Chaired by: Diane Kilkenny, VP Europe, Head of Sales Operations, IACCM

 

Fraser Hill Customer Journey Manager: Deal Making, Shell

Fireside chat: conveying security and optimism through contracts

Contracts clarify conditions, but do they also influence expectations and exchange behaviour?  This session features experts who will discuss the results of their current research on contract language, including tests conducted with CCM community members.  The findings include evidence that contract language influences exchanges and shapes relationships, which means that contract clauses can be used strategically to align with contractors’ goals.

Dr. Libby Weber Associate Professor; University of California, Irvine

Moderator:

Tim Cummins President, IACCM

 

14:15

Session switch
 

14:20

Track A Track B Track C Track D
Contract Tech Industry Hot Seat: trending topics in the IT and IT services sector Internal Efficiency Executive Track Leading Change & Innovation (Invite Only)

Panel discussion: journey toward maximum CLM value, control and efficiency

Come join an esteemed panel of Legal and Risk professionals who have led their respective organizations through a variety of CLM people, process and technology initiatives.  Each panelist has worked with different technology and alternative legal service providers as well as taken hard looks at internal policies and procedures governing the CLM lifecycle.  Their journeys include navigating the complexities of global organizations with varying needs, tackling complex compliance and control issues, identifying the right resources to handle the ever-changing and growing list of tasks within the contract lifecycle and even experience with implementing and replacing different CLM technologies.  Come hear real success stories as well as key learnings along the way.



 

Helen Loots Legal Operations, Technology & Strategic Program Manager, Unilever

Manuel Lopez Ramos Global Director Vendor Assessment for Santander

Curt McDaniel Chief Legal Officer, Ferring Pharmaceuticals

Moderator:

Rebecca Thorkildsen Global Director, Legal Solutions, Thomson Reuters Legal Managed Services

Information technology continues to reshape our world – and this represents challenges not only for users, but also for providers. Dealing with the speed of change, growing expectations for committed outcomes, increasing pressure to demonstrate ‘return on investment’, a rapid shift to ‘as-a-service’ offerings - these are among the critical topics confronting the industry and demanding a dynamic commercial capability. The session will put key industry figures in the Hot Seat to understand how these factors are impacting and how they are dealing with it

Beatriz Antona Group Head of Contract Management - LCM, Atos

Antonio Calle Lead Legal Counsel, Accenture

Paula Doyle Vice President, Legal Sector, Globality

Moderator:

Christine Pauleau Group General Counsel, RFS

The relevance of connected business: social architectures

  • Internet of Things is changing the way of collaboration

  • Industries are challenged in their core and also companies are evaluating new business models

  • New business models and impact on landscapes

  • Outlook how to get prepared

 

Otto Schell Co-Chairman, DSAG e.V.

Benchmarking: what can we learn from the most recent IACCM study?

As pressure grows to improve performance, functional leaders increasingly need reliable data. This session will provide preliminary results from IACCM’s 2018 global study and the opportunity to discuss emerging practices in what we should be measuring and comparing – for example, indicators of efficiency versus effectiveness; different organizational models; cost and revenue impacts

Tim Cummins President, IACCM

Sally Hughes CEO, IACCM

 

14:50

Session Switch
 

14:55

Track A Track B Track C Track D
Dragon's Den Industry Hot Seat: Public Sector Outsourcing Internal Efficiency Executive Track Leading Change & Innovation (Invite Only)

Dragons’ Den

Back by popular demand Dragons’ Den will invite five Start-ups to pitch to our Dragons. Following a round of challenging questions from our Dragons there will be an audience vote but the Dragons will have the final say on who wins!

Meet our Dragons:

Dr. Mihaela Ulieru, Technology Alchemist, President, IMPACT Institute for the Digital Economy

Isabelle Sabaud, Executive Board Member & Chief Financial Officer,T-Systems UK

Fraser Hill, Customer Journey Manager: Deal Making, Shell

 

Meet our Start Ups:

Jesse Lee, CEO, Brooklyn Vendor Assurance 

Martin Razus, CTO, ContracTool     

Leonid Mechik, CTO, INHUBBER        

Anders Perméus, CEO, Pactumize         

Christian Hartz, Founder, Uthority  

Moderator:

Craig Conte Managing Director, Contracts & Consulting, Elevate Services

Long viewed as bureaucratic and unimaginative, the public sector has emerged in recent years as a front-runner in the need for commercial innovation and competence. High-profile, high-value shifts in the way that public services are delivered has resulted in a focus on contract and commercial competence and illustrated the challenges in building or acquiring appropriate resources. How can these demands be met? What role can the private sector play? To what extent is ‘bureaucracy’ an inevitable result of the need for probity and accountability in the use of public funds? Our industry leaders will share their experiences and views on how the challenges and opportunities of public procurement can be met. 

Barbara Chomicka Associate Director, Arcadis

Gary Sturgess NSW Premier's Chair of Public Service Delivery at Australia & New Zealand School of Government

Moderator:

Barry Hooper Chief Commercial Officer Ministry of Justice, Government Commercial Function

Contract Economics - risk allocation & acceptance as a source of value creation and leakage in contracts

We all know that capturing and retaining value in contracts can be difficult at the best of times, especially where it is so easy for buyers and suppliers to fall into conflict. However, such conflict is often just a symptom of tension created through an inappropriate risk allocation & transfer through the contract. In this presentation, Walter explores the theory of contractual risk transfer and its impact on supplier behaviours and conflict. We discuss how contractual risk transfer can create or destroy value. Commercially fit for purpose contracts should be based on an optimum risk transfer, but how should this be achieved in practice? We look at options that organisations have in structuring contracts to get better value and outcomes from their suppliers. This presentation draws strongly on case study examples to illustrate the benefits of appropriate commercial risk transfer and how this serves as a foundation for collaboration and building better commercial relationships.

Walter Akers Partner, Contract Management and Procurement Advisory Team, RSM Risk Assurance Services LL

How to Marie Kondo your contracts – packing up before moving to your new smart (Contract) home

  • Problem Statement

  • Design principles for a Digital Contract Optimization

  • Moving your contracts into their new "Smart Home": the importance of preparation, and a preparation checklist

  • What is a Smart Contracts Counsel and what does (s)he do?

 

Müge Cöteli Contracts Specialist, Swiss Reinsurance Company Ltd

Rory Unsworth Smart Contracts Counsel, Director, Reinsurance Finance, Swiss Reinsurance Company Ltd

 

15:25

Session Switch
 

15:30

Track A Track B Track C Track D
Dragon's Den External Value & Industry Perspectives Internal Efficiency Executive Track Leading Change & Innovation (Invite Only)

Dragons Den continued...

Meet our start-ups:

  • Brooklyn Vendor Assurance
  • ContracTool
  • INHUBBER
  • Pactumize
  • Uthority

 

The Perils of Fighting on Two Fronts at Once: Why stakeholder management is critical to negotiation success

Negotiation with customers and suppliers can be tough. But often, we find negotiating internally is even harder. And trying to do both at once? That way, madness lies!

In this interactive and challenging session, you’ll reconsider how you approach the nuts and bolts of getting deals done in and by your business. Whether you're at the front-end of sell-side or buy-side contract negotiation, or a long-term contract manager, this session will deliver valuable and practical insights into how you can drive negotiations that increase the success of your commercial relationships.

Tiffany Kemp Speaker and Author on Contracting and Negotiation, CEO, Devant, TiffCo Limited

Capgemini’s award winning case study

In 2018 IACCM Members voted Capgemini as the clear winner of the IACCM Members’ Choice Innovation Award, following an IACCM recommendation they then went on to win a Financial Times Business Intelligence Award. In this session we will find out how their winning initiative is progressing.

Mani Agarwal Director Head of CCO Operations, Capgemini

Linda Berry Executive Vice President, Capgemini

Major emerging technology implementations: how can human centred design facilitate faster adoption and change management?

 

As new technologies are being introduced that reinvent business processes, IACCM Innovation Award Winner, Macey Smith will give some very practical insights in to how United Solutions have used a human centred process to successfully handle major emerging tech implementations.

Macey Smith Principal, United Solutions

 

16:00

Afternoon Coffee
 

16:25

The BIG Debate & Audience Vote

The motion: all buyers are unreasonable and all suppliers are dishonest this is a reality we can't change.

Arguing against the motion:

Gary Sturgess, NSW Premier's Chair of Public Service Delivery at Australia & New Zealand School of Government

Macey Smith, Principal, United Solutions

Arguing in favour of the motion:

Tiffany Kemp,Speaker and Author on Contracting and Negotiation, CEO, Devant; TiffCo Limited 

Barry Hooper, Chief Commercial Officer Ministry of Justice, Government

Chaired by David Gingell, Chief Marketing Officer, Seal Software

 

 

17:15

IACCM Innovation & Excellence Awards 2019 EMEA Presentation & Chairperson's closing remarks

Join us with drink in hand as we toast the all the finalists and winners of the 2019 Innovation and Excellence Awards.

Sally Hughes CEO, IACCM

 

17:30

IACCM Gala Dinner

A Taste of Spain at Circulo de Bellas Artes

 

15 May 2019
Day 3

 

08:00

Registration & Networking Coffee
 

08:50

Chairperson's Opening Remarks

Sally Hughes CEO, IACCM

 

09:00

Keynote zoom address: the case for optimism - what are you optimistic about?

How many business leaders do you know who aren't optimists? Indeed, IACCM surveys have suggested that our members often attribute failed projects to the over-optimism of top management. As a result, many see the role of contract and commercial managers as bringing balance, a dose of reality, facing up to the real risks. For the executive optimists, this may be viewed as pessimism, negativity - and lead to us having limited or late involvement. Optimism is a good trait. Research shows it is associated with better health, a longer life and greater success. How can we best temper our need to be commercially realistic with a healthy dose of optimism - the sort of attitude that gains attention and increases our value? In this fascinating and energising session, Victor will inspire, amuse and be your guide to discovering how you can apply optimism within your business role and life in general, acknowledging the mantra “All good leadership is optimistic”.

 

Victor Perton Author, The Case for Optimism: The Optimists Voices

 

09:25

International keynote address: Just Another Paperclip? - Lessons learned in contracting for complex services

The procurement strategies and contracting behaviours that are suitable for commodified goods and services are often inappropriate for complex services requiring flexible and ongoing working relationships between clients and suppliers. Drawing on case studies from the UK public service market in recent years, where contractual relationships have failed on a large scale, and several large suppliers have struggled to survive, the paper explores the institutions, strategies and behaviours that are suited to contracting under such conditions. In particular it focuses on the design of appropriate procurement and contracting arrangements, and need for investment in ongoing contract management capabilities

 

Gary Sturgess NSW Premier's Chair of Public Service Delivery at Australia & New Zealand School of Government

 

09:50

Session Switch
 

09:55

Track A Track B Track C Track D
Contracting Standards and the application of AI to contract analytics Future Work Changing Behaviour Executive Board Room (Invite Only)

IACCM Contracting Principles and Standards – using AI technology to drive deal velocity
The IACCM Contracting Principles provide a set of guidelines to support and streamline the drafting and negotiation of contract clauses. Developed from the top-down by contracting experts and endorsed by the IACCM, the Principles take time to shape and extensive peer review to craft. The complimentary IACCM Contracting Standards are developed from the bottom-up; starting with a huge number of curated, executed agreements, we apply AI technology to identify a “market norm” – the most common and conformant clauses - within a particular contract type.  Then applying the IACCM Design Library and ensuring consistency with the Contracting Principles, we’ve developed a Conformed Clause Standard that can then be used as the starting point for developing an agreement.  Come hear from our experts Kingsley Martin and Paul Branch how the process works to drive consistency into negotiating frameworks and to propel deal velocity.

Chaired by: Paul Branch, Head of Major Contract Management, BT Group

 

Kingsley Martin President & CEO, KM Standards

As IACCM proudly celebrates 20 years of innovation in contract and commercial management we’ll take a look at how IACCM have impacted individuals and their businesses, as well as what the future looks like for CCM as a career path.

Panel discussion: how has IACCM had a real and lasting impact on its members' job roles and way of thinking?

In this session our panellists will bring to life the very essence of what IACCM advocates in the field of CCM: change, innovation, standards and commercial transformation. Our panellists represent members from a diverse set of industries and will talk about how IACCM has had a real and lasting impact not only on the way they work but also on their professional outlook.

Chaired by: Vikki Rogers, VP Learning, Development & Research, IACCM

 

Jane Fa Contract Manager, O2

Verity White Legal Counsel & Automation Coach, Telstra

Suvi Hirvonen-Ere Former Head of Contract Management, Nokia Solutions and Networks; Doctorate Programme, University of Helsinki

Moderator:

Albert Schot Member, Commercial Transformation Alliance Powered by IACCM; Founder, Schot llc

Fireside chat: conveying security and optimism through contracts
Contracts clarify conditions, but do they also influence expectations and exchange behaviour? This session features experts who will discuss the results of their current research on contract language, including tests conducted with CCM community members. The findings include evidence that contract language influences exchanges and shapes relationships, which means that contract clauses can be used strategically to align with contractors’ goals. 

Chaired by: Wendy Lawson-Shanks, Global Head of Advisory Services, IACCM

Dr. Libby Weber Associate Professor; University of California, Irvine

Moderator:

Tim Cummins President, IACCM

Leaders of the Future Presentations

Sally Hughes CEO, IACCM

 

10:25

Session Switch
 

10:30

Track A Track B Track C Track D
Contract Tech Future Work Changing Behaviour Executive Board Room (Invite Only)

Contract Tech wrap-up Q&A:

 

We give our audience the opportunity to question key contributors of the contract tech track as they summarise some of the critical lessons of the track, giving practical tips on the next steps in advocating and implementing new technology approaches.

 

Moderator:

Paul Branch Head of Major Contract Management, BT Group

Panel discussion: How collaboration could help with compliance forces in the future?

In this session our panellists will bring to life the lessons learned extracted from previous compliance initiatives such as IFRS and GDPR resulting to impact trade relationships and competitiveness: how can we collaborate and apply lessons learned in order to transform faster with less energy spent and avoid to frustrate trade relationships for the next compliance wave in the future.  

Our panellists represent the Commercial Transformation Alliance (CTA) members and will talk about their experience to make compliance easy through collaboration.

Adrian Furner Managing Director, Kommercialize Ltd

Søren Mølby Henriksen CEO & Founder, ProVations

Nancy Nelson President, ABiz Corporation

Moderator:

Anton Martin Commercial Transformation Alliance (CTA) Powered by IACCM, MD/Partner, Bloomingcontracts.com B.V.

Self-awareness: increasing your potential

This fascinating session is aimed to help you to gain valuable insights into your own preferences and qualities from three different perspectives. By acknowledging that we behave differently depending on the situation, you can reveal how to play more to your strengths, realise hidden potential, cope better under pressure and discover practical actions for improved communication, relationships, teamwork and leadership.

Claire Drury Learning & Organisational Development Consultant

Barry White SVP Commercial, Meggitt

Leaders of the Future Presentations continued...

Sally Hughes CEO, IACCM

 

10:55

Morning Coffee
 

11:25

A day in the life 2022 and the Battle of the Futurists

A day in the life 2022 and the Battle of the Futurists

As part of IACCM's 20th Birthday year, this session will be opened by an inspiring look into future professions and outcome thinking, then you will listen to 4 IACCM Futurists as they battle it out, presenting 4 views (from very different perspectives) on the future as it relates to CCM, its role and function.

Future professions address:

Tim Cummins, President, IACCM

Futurists:
Dr. Mihaela Ulieru
, Technology Alchemist, President, IMPACT Institute for the Digital Economy 

Kingsley Martin, President, CEO, KM Standards

Lars Boe Riber, Senior Consultant, Ramboll; 2018 IACCM Leaders of the Future Winner

Hannah Wiltshire, Commercial Manager, Meggitt; 2017 IACCM Leaders of the Future Winner 

 

 

 

12:15

Leaders of the Future Awards Presentation
 

12:30

Call to Action & Closing Remarks

Sally Hughes CEO, IACCM

 

12:45

Picnic Lunch
 

13:15

Closing Workshop 1 Closing Workshop 2 Closing Workshop 3
NEGOTIATION STRATEGIES WORKSHOP NEGOTIATION PLATFORM WORKSHOP CONTRACT DESIGN PATTERN WORKSHOP

The Award winning SMARTnership negotiation workshop is back by popular demand and is NOT TO BE MISSED. Invest 90 minutes and leave with a complete new vision on negotiation.

Our Workshop Leader Keld Jensen is one of the leading speakers and advisors on negotiation, a TEDx speaker, professor and author. The workshop is a “slim” version of the full scale online MasterClass in SMARTnership Negotiation strategies. You will get and introduction into the World’s most awarded negotiation strategy – SMARTnership negotiation and the mathematical model of NegoEconomics, that claims that up to 42% of the values in a negotiation are not capitalized!

By participating in this workshop the participants will:

  • Be able to understand the award winning SMARTnership strategy
  • Understand negotiation as an important organisational strategy
  • Get hands on experience in a negotiation simulation and try the concept themselves
  • Be able to identify the unutilised potential of up to 42% value through NegoEconomic
  • Leave equipped with the analytic tools necessary to understand and think about the importance of negotiation

By participating in the workshop, the participant will qualify for a special rate for the Online program on SMARTnership negotiation with IACCM.

Keld Jensen Senior Negotiation Advisor, Professor, Award Winning Author Marketwatch

Simplifire – co-building a negotiation platform promoting the IACCM Contracting Principles

This workshop offers a consultation with potential users on a free negotiation platform which is currently being built. The purpose of the tool is to allow the exchange of document versions and to capture the audit trail.  The USP of the tool is that it will promote and track both collaboration and the adoption and benefits of IACCM Principles.  We will (i) explain the concept (ii) showcase the tool in its demo state, and (iii) carry out a 20-minute negotiation exercise between the tables, matched up in pairs.

James Cummins Founder, DualMode

Müge Cöteli Contracts Specialist, Swiss Reinsurance Company Ltd

Rory Unsworth Smart Contracts Counsel, Director, Reinsurance Finance, Swiss Reinsurance Company Ltd

Vikki Rogers Vice-President, Learning, Development & Research, IACCM

IACCM Contract Design Pattern Library: A new toolbox for designing more usable and understandable contracts.

 

This hands-on workshop will showcase the first release of the IACCM Contract Design Pattern Library. The Library is a collection of guidelines, explanations, and examples to inspire and support you in exploring user-friendly approaches to contract simplification and visualization. 

 

During this workshop you will learn what the Library is about and how to use its patterns to create user-friendly, clearer contracts. You will have a chance to try your hand at contract redesign and get inspired to get started on your contract (re)design journey.

Dr. Helena Haapio Associate Professor, University of Vaasa; Lexpert Ltd

Dr. Stefania Passera Contract Design and Visualisation Consultant, Passera Design

 

14:45

Close of IACCM's Europe Conference 2019